Aaron Briscoe Email & Phone Number

Littleton, Co, Us

Littleton, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Proficiently diagnose and resolve hardware and software issues for Windows and Mac OS systems.Provide technical support to end-users, within agreed business SLA’s, address inquiries and concerns effectively.Successfully performed updates on VMware Workstation via ESXi Hypervisor, which resulted in increased system stability and improved performance.Carried out monthly patching updates to Windows Virtual Machines, which resulted in increased system security and reliability.Skillfully prioritize and manage incoming tickets, ensuring timely resolution and minimal downtime.Collaborate with team members to escalate and handle complex technical issues.Offer on-site assistance to multiple locations, ensuring consistent and reliable IT support.Maintain and troubleshoot IT infrastructure at various sites, ensuring smooth operations.Provide specialized IT support to retail locations, setup and maintain onsite scoreboards.Expertly image laptops for new employees or replacement devices, streamlining onboarding.Ensure devices are properly configured with necessary software and security protocols.Collaborate with colleagues to utilize Microsoft Azure services for cloud-based solutions.Leverage Azure capabilities to enhance operational efficiency and data security.Effectively communicate with external vendors to troubleshoot and resolve technical issues.Act as a liaison between PointsBet and vendors to ensure seamless issue resolution.

Oklahoma City, Oklahoma, United States

Proficiently managed and administered the Clio practice management softwareEnsured the smooth functioning of Clio by addressing technical issues and providing troubleshooting supportCustomized Clio settings to align with the firm's requirements and optimize workflow efficiency.Skillfully designed and built automated documents within the Clio platform.Developed templates for legal documents, contracts, and forms, streamlining document creation.Implemented data integration to populate templates with accurate client information.Established and maintained positive relationships with clients, providing exceptional service and support.Communicated with clients to gather necessary information for document creation and case management.Offered prompt responses to client inquiries and concerns, ensuring client satisfaction.Utilized Clio to manage cases, matters, and client information effectively.Organized and maintained accurate records, ensuring accessibility for the legal team.Collaborated with attorneys and paralegals to ensure timely progress on cases.Ensured that client data was handled securely and in compliance with industry regulations.Implemented best practices for data protection and privacy within the Clio platform.Identified areas where Clio could be optimized for improved productivity and client service.

Denver, Colorado, United States

Assisted with donor assessments to allocate tissue specificity. Procured donors to fill clientele orders. Worked receiving and distributing to prepare orders. Assessed used specimens to understand client usage and needs. Used ERP and Microsoft Excel daily for work related needs.

Denver, Colorado, United States

Safely operated a personal vehicle to make deliveries and pickups, adhering to UPS standards.Efficiently planned routes and managed time to ensure timely and accurate deliveries.Managed delivery documentation and ensured all necessary paperwork was accurately completed.Communicated effectively with supervisors and team members to coordinate delivery schedules.Provided support during peak holiday seasons to handle increased delivery demands.Assisted in sorting and organizing packages at the distribution center when required.Demonstrated a strong work ethic and dedication to upholding UPS's reputation for timely deliveries.

Tulsa, Oklahoma, United States

Offered technical assistance and troubleshooting support for electrical and appliance products, resolving customer concerns effectively.Demonstrated a deep understanding of various electrical products and appliances, helping customers make informed purchasing decisions.Actively engaged with customers to identify their needs and recommend appropriate solutions based on their preferences.Collaborated with team members to maintain well-organized shelves and displays, ensuring products were easily accessible and well-presented.Collaborated with other departments to address customers' multifaceted needs, enhancing their overall shopping journey.Supported the team during busy periods by assisting in tasks beyond the immediate department, showcasing a strong teamwork ethic.

Tulsa, Oklahoma

Recruited and conducted patients for in-person interviews. Transcribed audio recordings from conducted interviews. Analyzed data for qualitative recurring information. Reported findings to the Institute Review Board (IRB).

Tulsa, Oklahoma, United States

Helped fit customers in the right apparel and gear for their trips. Worked in bike shop to diagnose problems and resolve issues. Worked multiple departments to help customers with their needs. Supported staff and managers during peak times to run smoothly.

Tulsa, Oklahoma, United States

Transported patients to and from surgery and transferred on and off beds. Cleaned OR suites as well as terminally cleaned OR suites as assigned daily. Re-stocked supplies, linens and fill the blanket warmers in the sterile rooms as needed. Supported nurses and technicians with peripheral duties as needed.

Broken Arrow, Oklahoma, United States

Taught lab lectures for Physiology classes. Graded papers and labs for multiple classes. Helped setup tests and quizzes for students. Provided tutoring assistance for students who needed help after class.

Tulsa, Oklahoma, United States

Worked with team members from different departments to ensure smooth transition's for customers during the resolution process. Successfully troubleshooted and resolved a wide range of iCloud issues, ensuring seamless data synchronization and backup for Apple device users.Played a key role in optimizing store inventory management by actively participating in the inventory tracking process.Leveraged strong communication skills to explain complex technical concepts to customers in a clear and understandable manner, leading to increased customer confidence.Effectively managed customer interactions, including triaging and prioritizing issues, resulting in faster issue resolution times and improved customer experiences.Provided exceptional customer support by diagnosing and resolving iPhone and iPad-related issues, ensuring customer satisfaction and loyalty.

Tulsa, Oklahoma, United States

Worked independently to perform maintenance tasks and other necessary jobs. Learned high-pressured boilers, chillers, and steam systems. Maintained monthly preventive maintenance schedule and work orders. Ensured proper operation of HVAC/R, compressors, and AHU’s.

Oklahoma City, Oklahoma, United States

Worked individually and as a team to complete the tasks at hand. Electrical troubleshooting and installing for 600 volts and lower. Supervised maintenance shop when maintenance director was on leave or vacation. Maintained hangar compressors and HVAC/R units for entire facility. Multi-tasked to handle unfinished projects and new day-to-day maintenance.

Oklahoma City, Oklahoma, United States

Work independently to perform maintenance tasks and other necessary jobs. Manage budgets and spending for housekeeping and maintenance supplies. Maintain monthly fire, PM, safety, and buildings check sheets. Direct and supervise housekeeping employees to ensure effective duty completion.

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Cell/Cellular And Molecular Biology

Associate Of Science - As, Biology, General