Aaron Brophy work email
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Aaron Brophy personal email
Highly passionate and driven leader with over eight years experience training, coaching, and developing teams to achieve company sales objectives. Experience with multiple families of business including gourmet foods, home decor & furnishings, and retail restaurant service as well as visual merchandising and store operations. Proven ability to analyze a business and implement strategies to improve sales numbers. Excellent ability to provide outstanding customer service and inspire that skill in others.
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Associate Gallery LeaderRh Jul 2020 - PresentCorte Madera, Ca, Us -
Assistant Gallery LeaderRh Nov 2018 - Jul 2020Corte Madera, Ca, Us
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General ManagerSur La Table Jul 2018 - Nov 2018Seattle, Wa, Us -
Assistant Store ManagerSur La Table Oct 2015 - Jul 2018Seattle, Wa, UsBegan with the company as a seasonal sales associate in 2010; kept on in a permanent role and appointed as a “Core Ace” sales specialist. In November 2015, hired on as assistant store manager, visual merchandising, at the San Jose, CA location. After 6 months in the role, transferred to the Palo Alto location, a top volume company store. As manager overseeing visual merchandising, direct responsibility over all aspects of store visual standards. In August 2017, transitioned to Operations Manager at the Palo Alto location. Direct partnership with the General Manager to achieve store sales goals and ensure customer service standards were being met. • In the operations role, created weekly schedules to maximize coverage, drive sales metrics, and enhance customer service standards. Oversaw and maintained global merchandise receiving/distribution standards and presentation on the sales floor. • On a daily basis, scheduled and zone associates accordingly, ensuring strong floor coverage to elevate the customer experience and achieve sales goals. Conducted daily associate check-ins to provide any and all information, training, and coaching necessary to ensure they were prepared to provide the best service possible.• As visual merchandising manager, ensured all company visual standards were executed at the store level. Directed and managed a rotating team of associates and managers when carrying out floor set changes.
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SupervisorCost Plus World Market May 2013 - Oct 2015Alameda, California, UsHired on as a department head overseeing a single division of business, then promoted to supervisor after one year. As supervisor, oversaw multi-divisional businesses, accounting for almost half of the store’s business. Analyzed business trends and implemented strategies, in collaboration with the General Manager, to improve penetration and LY comp numbers. Continued growth in delivering feedback to associates and coaching to better selling and service standards.• As supervisor, direct responsibility over all members of the sales team and accountability over multiple categories of the business including lighting, home decor, furniture, and rugs department• Appointed loss prevention captain. In that role, working with senior leadership, developed strategies to target opportunity areas including internal and external theft, POS procedures, and operational compliance. Made significant improvements to our store’s performance report through improved and consistent training with the entire team, including management• Strong focus on developing the sales team through one-on-one coaching and providing feedback to elevate strengths and address opportunities. Worked on elevating the customer’s shopping experience and providing excellent service throughout the store with the team• Worked with sales and logistics team to set up appealing visual displays and sales events for all departments under my direct accountability• Coached and managed the department captains overseeing the queue line, jewelry and lighting departments -
Shift LeadSimply Pies Jan 2011 - Apr 2013Began as baker; promoted to supervisory position after six months. Responsible for new- hire training and orientation, improving customer service standards, and managing & developing front-of-house retail staff. Gathered experience in business acumen through the implementation of strategies to improve sales, promote customer frequency, and overall profitability.• Instrumental in doubling YOY Thanksgiving 2012 sales by implementing a sales strategy which included a focus on improved training for retail service, back-of-house production, and instituted a customer incentive program which benefited a local charity• Took initiative to develop and produce new hire training focusing on selling behaviors, on-the-phone and in-person service standards, maintaining an accurate order book, and ensuring consistent visual standards; resulted in higher quality customer service, associate engagement, and productivity• Worked to improve customer frequency by motivating associates, inspiring successes, and creating an excellent culture of service
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Sales AssociateSur La Table Nov 2010 - Apr 2013Seattle, Wa, UsProvided excellent customer service by engaging customers, assessing their needs, providing expert knowledge, and making product suggestions. Experienced in strategic merchandising by creating appealing floor displays, partnering with the Assistant Manager, Visual. Appointed to “Core Ace” sales specialist.• Consistently part of the weekly team that performed visual resets and floor moves• Appointed as Core Ace (product knowledge specialist), responsible for training product knowledge to associates, as well as new-hires. Utilized culinary training and knowledge to provide expert product advice and recommendations to customers
Aaron Brophy Skills
Aaron Brophy Education Details
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Santa Barbara City College -
San Marcos High School
Frequently Asked Questions about Aaron Brophy
What company does Aaron Brophy work for?
Aaron Brophy works for Rh
What is Aaron Brophy's role at the current company?
Aaron Brophy's current role is Associate Gallery Leader at RH.
What is Aaron Brophy's email address?
Aaron Brophy's email address is ab****@****are.com
What schools did Aaron Brophy attend?
Aaron Brophy attended Santa Barbara City College, San Marcos High School.
What skills is Aaron Brophy known for?
Aaron Brophy has skills like Visual Merchandising, Coaching, Training, Sales Operations, Leadership, Loss Prevention, Team Development, Business Acumen, Strategic Planning.
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