Aaron Bryan Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Omaha, Ne, United States

Designed, improved, and published analytics to evaluate and increase multi-billion-dollar annual sales budgets for over 170 sales executives worldwide, managing 4,000 strategic accounts, querying data through SQL and analyzing, dashboarding, and publishing, primarily using Excel Pivots/VBA. • Provided executive leadership with monthly performance analytics.• Presented findings and recommendations to corporate and local leadership and sales executives.• Managed and improved annual… Show more Designed, improved, and published analytics to evaluate and increase multi-billion-dollar annual sales budgets for over 170 sales executives worldwide, managing 4,000 strategic accounts, querying data through SQL and analyzing, dashboarding, and publishing, primarily using Excel Pivots/VBA. • Provided executive leadership with monthly performance analytics.• Presented findings and recommendations to corporate and local leadership and sales executives.• Managed and improved annual quota and production reporting, resulting in quota growth in high single-digit percentages for both 2018 and 2019, and strategic account penetration growth into Hyatt properties by 20 to 30 bps on average in the past five years.o Maintained constant and friendly communication with sales executives to understand their unique perspective and evolving needs and tailored reporting/analytics tools to meet or exceed those demands.o Trained over 170 sales executives to use personal reporting tools to improve results and efficiency.o Worked with cross-functional teams, including sales executives, DBA, development, and IT to improve analytics tools, data, and processes, and acted as liaison between sales & development.• Worked with hundreds of hotels to research and develop custom prospecting analytics to target high-probability buyers. Worked with each hotel’s leadership to understand key business needs to locate potential customers based on current and historical customer data. Frequently cleaned, merged, and validated thousands of records at a time.• Served as a special projects analyst for on-site profitability studies at three hotels, resulting in over $1M added annual profit per participating hotel. Show less

Supported group sales efforts for a sales division consisting of over 40 account directors.• Handled incoming Requests for Proposal (RFP’s) by internet, email, and phone for hundreds of sales leads per day, ensuring customers considered all appropriate products, as well as verified all hotels received the RFP’s and responded within a proper time-frame.• Tracked lead data and production using internal CRM/sales systems, Excel, and SQL.• Managed customer requests and relationships… Show more Supported group sales efforts for a sales division consisting of over 40 account directors.• Handled incoming Requests for Proposal (RFP’s) by internet, email, and phone for hundreds of sales leads per day, ensuring customers considered all appropriate products, as well as verified all hotels received the RFP’s and responded within a proper time-frame.• Tracked lead data and production using internal CRM/sales systems, Excel, and SQL.• Managed customer requests and relationships, including following up on missing proposals, researching product information about hotels and services, and helping with personal travel and loyalty account management.• Recorded and validated all contracted group sales for Hyatt Place and Hyatt House Brands.• Tracked and logged expenses for four directors of global accounts. Show less

Handled inbound call center shopping and customer service calls and provided customer service for loyalty account members.• Handled over 90 calls per day, with 30% average sales conversion.• Specialized in serving top-tier loyalty customers.• Aided customers in maximizing their loyalty rewards earning and spending.• Helped customers access, navigate, and update their accounts on web.• Worked to resolve conflicts for reservation or account-related customer service… Show more Handled inbound call center shopping and customer service calls and provided customer service for loyalty account members.• Handled over 90 calls per day, with 30% average sales conversion.• Specialized in serving top-tier loyalty customers.• Aided customers in maximizing their loyalty rewards earning and spending.• Helped customers access, navigate, and update their accounts on web.• Worked to resolve conflicts for reservation or account-related customer service issues.• Balanced calls-per-hour goals with minimum levels of service. Show less