Aaron Buffington, Scla Email & Phone Number

Richardson, Texas, United States

 Supervise a team of 8 exempt bodily injury adjusters, handling both Pro Se and Attorney represented files Spearhead training and onboarding initiatives for all adjusters promoted into the department, ensuring seamless integration and optimal performance

Richardson, Texas, United States

 Offer specialized training and development programs for a dedicated team managing RV, Commercial,and First Party Medical claims.  Achieved top-ranking status nationwide for customer service surveys in 2020, recognized as the highest-rated supervisor across the Dallas Liability department

Richardson, Texas, United States

 Revamped and executed innovative file and call auditing protocols, ensuring accuracy and compliance Effectively communicated the updated criteria to departmental staff and management, fostering alignment and understanding across the team Collaborated with stakeholders to gather feedback and refine auditing processes for continuous improvement

Richardson, Texas, United States

 Mentored and coached 3 associates through a comprehensive coaching rotation program, facilitating their professional growth and development Successfully guided each individual to attain certification for supervision, demonstrating their readiness to assume leadership roles within the organization Supervised a team of 10 claims adjusters in the claims center phone unit

Richardson, Texas, United States

I have handled claims at all levels including liability, first party medical and third party medical. I then handled third party catastrophic injury claims and claims in litigation. My job responsibilities included, but were not limited to the following:-investigate complex claims where liability is disputed by investigating accident facts, reports and statements -evaluate claims for potential fraud-review and evaluate medical bills and records-assess actual damages associated with bodily injury claims presented against our insured and negotiate settlements with claimants or their attorneys -help prepare and support a defense for litigation

Bentonville, Arkansas

Obtained valuable real-world experience in areas of customer service, marketing, financials, and logistics while actively working in a high-paced branch with a large fleet of vehicles. Managed the rental car service at a large automotive dealership.Developed a marketing presentation and event planning for local Chamber of Commerce.Tracked maintenance schedules for all vehicles.Reconciled and balanced daily sales results.Coordinated client schedules for pickup and delivery.Performed vehicle inspections and cleaning for all vehicles.

Managed packaging and shipping, quality control of products, machinery, inventory, purchase orders, pickup and deliveries, and general filing.

Bachelor Of Science In Business Administration, Major: Marketing Management; Minor: Management

Marketing and Business Courses completed: Data Analysis, Organizational Rewards and Compensation, Markets and Consumers, Marketing.

Education record