• Serve as a crucial point of contact between all levels of management and employees. • Facilitated all HR functions, such as onboarding & offboarding, benefit & compensation administration, visa-related requests, payroll, time off requests, and performance management.• Ensure new and existing employee’s data is entered accurately into the Human Resource Information System. • Established a strong rapport with hiring managers and executives to facilitate seamless communication and collaboration throughout the recruitment & hiring process, ensuring alignment with organizational objectives and needs.• Contributed to the development and implementation of HR policies, leveraging expertise to support organizational goals and promote employee well-being and compliance.• Conducted new hire orientations for new employees, by briefing new employees about the company’s goals, culture, policies, and procedures. • Collaborated with HR colleagues to conduct comprehensive audits of HR practices, ensuring adherence to regulatory requirements and enhancing overall compliance standards within the organization.• Maintained and updated position management and job attributes tables and records in the HR database.• Reviewed evolving trends and best practices in Human Resources, including regulatory changes and emerging technologies, to inform strategic decision-making and optimize HR processes.

• Served as the primary point of contact for employee inquires on HR policies, benefits, leave of absence, payroll, and any workplace concerns. • Facilitated full-cycle onboarding and offboarding of employees including documentation gathering, data entry, new hire orientation, access creation, and performance management.• Conducted monthly and bi-weekly orientation sessions, effectively introducing new hires to company policies, culture, and procedures.• Assisted in implementing a new HRIS system to streamline HR processes to improve data management and reporting capabilities for the company. • Collaborated with internal and external stakeholders to ensure alignment with SOC 2 compliance standards, demonstrating a commitment to maintaining rigorous security protocols and data integrity.• Verify compliance with federal, state, and local payroll requirements, staying current with legal changes.• Generated detailed reports for audits, contributing to improvements and increased efficiency within the HR department.• Created comprehensive reports for internal stakeholders, providing valuable insights to support informed decision-making.• Distributed bi-weekly newsletters to keep employees informed about company updates, events, and important announcements.• Organized and led employee engagement events to foster a positive workplace culture, drive diversity and inclusion initiatives and enhance team collaboration at the company.

• Was the first point of contact for managers and addressed their questions and concerns by explaining the polices, processes and procedures. • Assisted in recruiting, interviewing, and facilitating the hiring of qualified candidates for open positions.• Assisted the onboarding process for new employees by providing their onboarding paperwork, initiating the background check, scheduling them for orientation, benefit administration, getting them set up with our payroll system. • Managed the offboarding process for employees, ensuring smooth transitions and compliance with company policies and legal requirements.• Responsible for managing daily program activities and will partner closely with internal teams, as well as our managed service provider.• Audited and assessed regulatory vulnerabilities and ensured that proper frameworks were addressed. • Work with HR, Legal, and our Contingent Workforce Program to develop best-in-class contingent worker policies and governance processes across multiple jurisdictions within and beyond the US.• Assisted and supported the Human Resource Department with initial compliance and ongoing preparation, testing, and monitoring of conformance to the requirements of legislation, regulations, company policies, and contract commitments.• Collaborated with the Information Technology (IT) Department to update compliance reporting needs to streamline processes.• Provided administrative support to the HR functions with emphasis on record keeping, data entry and other HR tasks as assigned. • Updated process documentation, document, and ensure processes are clearly communicated to all stakeholders on an on-going basis.

-Greet visitors or callers and handle their inquiries, complaints, or billing questions. -Advised customers of all vehicles in the fleet, production items, and coverages for vehicle.-Advise on and sell optional extras to the customer depending on their needs.-Responsible for inspecting vehicles for damages when they leave with clients and when thevehicles returns.-Assisted manager in determining which cars needed to be sold or needed additionalmaintenance. -Use computers for various applications, such as database management or word processing.

-Managed teams of over 200 employees.-Ensures all positions are properly staffed and coordinates all daily operational duties.-Recruited, trained and developed new employees, team leads and supervisors in the rides department.-Assisted with a variety of employee relation activities, including investigating and responding to employee concerns and taking appropriate corrective action. -Completed various administrative duties, such as scheduling employees, assisting with payroll, monitoring employee performance, etc