Aaron Castorena

Aaron Castorena Email and Phone Number

Customer Service Professional @ Kuma Sushi
Aaron Castorena's Location
San Luis Obispo, California, United States, United States
About Aaron Castorena

Customer service professional with over 10 years in a variety of settings. Hardworking with high standards and the ability to multitask successfully. Dedicated team player happy to exceed customer’s expectations at every opportunity. Committed to consistently improving work performance and learning new skills.

Aaron Castorena's Current Company Details
Kuma Sushi

Kuma Sushi

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Customer Service Professional
Aaron Castorena Work Experience Details
  • Kuma Sushi
    Server
    Kuma Sushi May 2023 - Present
    Los Osos, California, United States
    Take customer's orders, deliver food to the correct table, bus tables when customers are finished eatingand provide excellent customer service along the way. Also created a kid's coloring page with multipleseasonal variations. (Also occasionally work as sushi chef-in training.)
  • Accuair Suspension
    Technical Support Specialist
    Accuair Suspension Sep 2020 - Apr 2022
    Merritt Island, Florida, United States
    (PRIMARILY REMOTE) As the sole technical support for the company worldwide, I assisted introubleshooting, diagnosis and warranty claims as well as provided general customer service andsupport. Wrote procedural manuals for diagnosis and customer interactions.
  • Accuair Suspension
    Technical Support Specialist
    Accuair Suspension Apr 2018 - Apr 2020
    San Luis Obispo, California, United States
    Led the technical support, warranty and customer service front for the company from my date of hireuntil the company's bankruptcy shortly after the COVID outbreak. Built many templates, procedures,scripts and manuals for diagnosis and customer interactions. Prided on my customer service,professionalism and efficiency.
  • Coast Bmw
    Parts Department Manager
    Coast Bmw Jun 2017 - Apr 2018
    San Luis Obispo, California, United States
    Maintained proper inventory of all parts. Ensured proper parts billed out correctly on repair orders.Oversaw warranty parts returns
  • Coast Nissan
    Parts Department Manager
    Coast Nissan Mar 2017 - Jun 2017
    San Luis Obispo, California, United States
    Maintained proper inventory of all parts. Ensured proper parts billed out correctly on repair orders.Oversaw warranty parts returns
  • Synergy Manufacturing, Inc.
    Packaging Technician
    Synergy Manufacturing, Inc. Jan 2016 - Mar 2017
    San Luis Obispo, California, United States
    Performed final assembly of retail parts. Created packaging. Built pallets.
  • Coast Nissan
    Service Manager
    Coast Nissan Jun 2014 - Jan 2016
    San Luis Obispo, California, United States
    Responsible for running service department. Specialized in customer service and computer systemoperations (Reynolds & Reynolds '89). Continuously improved CSI (customer service index) scores andoverall profit of service and parts departments.
  • Coast Nissan
    Assistant Service Manager
    Coast Nissan Jun 2013 - Jun 2014
    San Luis Obispo, California, United States
    Assisted in running service department. Specialized in customer service and computer systemoperations (Reynolds & Reynolds '89). Continuously improved CSI (customer service index) scores.
  • Town Pump Company
    Gas Station Cashier
    Town Pump Company Jan 2013 - Jun 2013
    Red Lodge, Montana, United States
  • Subway
    Sandwich Maker
    Subway Jun 2012 - Jan 2013
    Red Lodge, Montana, United States
    Crafted sandwiches and provided excellent customer service.
  • Coast Nissan
    Automotive Service Writer
    Coast Nissan Jun 2010 - Jun 2012
    San Luis Obispo, California, United States
    Assisted in the service department. Specialized in customer service and generating repair orders using computer system Reynolds & Reynolds '89. Continuously improved CSI (customer service index) scores.

Aaron Castorena Education Details

Frequently Asked Questions about Aaron Castorena

What company does Aaron Castorena work for?

Aaron Castorena works for Kuma Sushi

What is Aaron Castorena's role at the current company?

Aaron Castorena's current role is Customer Service Professional.

What schools did Aaron Castorena attend?

Aaron Castorena attended Cuesta College.

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