Aaron Clutter Email & Phone Number

Beaverton, Or, Us

Portland, Or, Us

Day to day management, maintenance, and monitoring of enterprise infrastructure including:• Windows Servers• Network devices• Citrix Netscaler• Virtual machines and related technologies (VMware ESXi, Citrix Hypervisor, XenApp)• MiPACS Storage Server and ViewerResponsible for building, managing, and maintaining all Epic client systems ancillaries, including Hyperspace, Hyperspace Web, Printing (EPS), Interconnect, Web Blob, etc.Collaborates with team members and other departments to deliver support for ongoing and emerging systems needs, particularly as pertaining to Epic ancillaries and related technologies.Works closely with customers to provide onboarding, go-live, and post go-live supportEpic ECSA Certifications:• Hyperspace• Hyperspace Web, Interconnect, System Pulse• Web BLOB (WBS), Business Continuity Access (BCA), Printing (EPS)• MyChart, MyChart Mobile, EpicCare Link• Care Everywhere (Proficiency)

Lake Oswego, Oregon, Us

Acted as IT manager for over 20 small- to medium-sized businesses in Oregon and Washington, with a focus on medical offices.Managed a small team to prioritize and delegate problem resolution and execution of projects across multiple clients.Interfaced daily with staff from managed offices, from front desk to executive personnel.Helped clients manage projects, budgets, and risks including HIPAA security risk analyses.

Managed teams of employees and contract resources to deliver solutions for Fortune 500 customers such as Microsoft and Intel.Created and deployed custom virtualized environments using the latest Microsoft technologies for demonstration and educational purposes.Worked to ensure that in-depth technical marketing collateral was developed prior to major product launches, including Web-based product demonstrations with voiceover, product click-through simulations, whitepapers, training content, and PowerPoint presentations with custom graphics and complex animations. Developed content catering to the specific needs of audiences, including customers, partners, and field sales.

Romeoville, Il, Us

Supported nationwide data network with focus on growth, while ensuring high availability in a 24x7 environment. Identified infrastructure inefficiencies and implemented improvements.Coordinated with local and national telecom agencies to facilitate installation of frame-relay circuits, ATM circuits, and branch hardware. Worked with Internet providers and internal customers to oversee Internet connectivity including firewall management, Internet mail, and DNS.Spearheaded several enterprise-critical projects including restructuring internal IP address topology, upgrading server and workstation infrastructure, implementing frame-relay to ATM ports in satellite branches, replacing shared Ethernet equipment with high-end switching hardware and rewiring network operations center.Performed daily tasks such as network monitoring and traffic report analysis.Advised Windows administrators on Windows Server and workstation configuration, installation, and maintenance, including configuring services such as DNS, DHCP, WINS, and Terminal Services.

Romeoville, Il, Us

Supported over 1000 users in 15 regional offices with desktop and application support.Assisted workstation and server upgrades from earlier versions to the latest operating systems, including Active Directory implementation, upgraded mail client and server systems from Lotus cc:Mail to Microsoft Exchange.Managed SCO UNIX servers, including backups, user management, and network printing.Maintained and upgraded network equipment such as routers, CSUs, and hubs.Configured and supported client laptop computers for remote access and other applications.Extensive travel experience to satellite branches resolving upgrade or configuration issues. Designed and implemented Intranet web pages for documentation, user training tools and reference.