Leading a major strategic programme that transforming the charity from being product to audience and community focused. Working out of the Communications and Commuinications Directorate, the role requires with work on daily basis with people across the charity.

NeuroLifeNow is an innovative social research programme that captures the lived experiences of the 1 in 6 people across the UK affected by Neurological Conditions. Insights from which are used to inform and influence positive change at all levels. A digitally enabled programme through the delivery of regular surveys using primarily digital tools. Accessibility is key to enable the representation of the research; this includes the need for non-digital participation.Responsible for… Show more NeuroLifeNow is an innovative social research programme that captures the lived experiences of the 1 in 6 people across the UK affected by Neurological Conditions. Insights from which are used to inform and influence positive change at all levels. A digitally enabled programme through the delivery of regular surveys using primarily digital tools. Accessibility is key to enable the representation of the research; this includes the need for non-digital participation.Responsible for all aspects of the programme: - Strategic and business planning, budget development and governance.- Responsible for a budget of over £600k for the coming year and planning ahead for a target operating model that enables the growth of the programme in the coming years.- Sourcing, commissioning, and working with various third-party agencies.- Technical development, testing and monitoring of the digital platforms and services. - Leading the co-production of the programme.- Creation, testing and delivery of each survey and the provision of user support. - Lead a team of data analysts and the comms team in the publishing of regular insight and impact reports.- Business development, promotion of NeuroLifeNow and directing marketing and communications.- Identifying and seizing on opportunities for the insights of the research to inform and influence change.As the charities Operations ManagerLead and coordinate an organisation wide Operation Excellence programme that encompasses:• Developed a new organisation wide Risk Management framework, currently steering its roll out.• Leading and facilitating the selection and migration of the whole charity to a new IT managed service provider and into cloud computing.Hold the role of key liaison with the charity’s independent Data Protection and Internet Security Officer, act as one of two safeguarding leads for the charity and a member of the organisations EDI working group. Show less

The lead role in this exciting new venture for the Chilterns MS Centre. Oakwood Wellbeing is about us building on the Centres excellent reputation for service excellence, clinical governance and patient Centre services but for people with conditions other than MS. With all money made going straight back to support the delivery of the Centres Core services.This exciting and innovative ventures services include a Physiotherapy & Hydrotherapy Clinic, Exercise Referral Scheme, Hyperbaric… Show more The lead role in this exciting new venture for the Chilterns MS Centre. Oakwood Wellbeing is about us building on the Centres excellent reputation for service excellence, clinical governance and patient Centre services but for people with conditions other than MS. With all money made going straight back to support the delivery of the Centres Core services.This exciting and innovative ventures services include a Physiotherapy & Hydrotherapy Clinic, Exercise Referral Scheme, Hyperbaric Oxygen Therapy and Exercise classes. Our services all share the same ethos of obtaining a deep understanding of each of our clients personal health and fitness goals and working with them to achieve and maintain the them. Whether that rehab from injury, manage symptoms related, general fitness, health prevention or may be something that requires wider behavioural changes we will be here to support our clients. Show less

Responsible for the day to day running of the Chilterns MS Centre (www.chilternsmscentre.org), as well as generating income for the charity through the commercial activity. The Centre core focus is to provide support and care for those affected Multiple Sclerosis, providing over 330 treatments per week plus a growing carers support service.Working as part of the Senior Leadership team that strategically monitors and plans the performance development of centre services. Specifically I am… Show more Responsible for the day to day running of the Chilterns MS Centre (www.chilternsmscentre.org), as well as generating income for the charity through the commercial activity. The Centre core focus is to provide support and care for those affected Multiple Sclerosis, providing over 330 treatments per week plus a growing carers support service.Working as part of the Senior Leadership team that strategically monitors and plans the performance development of centre services. Specifically I am responsible for the upgrade and implementation of the companies Health Safety policies and procedures. We are striving to follow best practise guidelines in all areas the centre works primarily to ensure the best and safest level of care and support is provided for our members. We endeavour to ready the centre for clinical audit that will be required for future Clinical Commissioning, and so enable us to develop our services still further to people and families with MS.Through the management of a team of over 50 staff and volunteers I oversee the running and maintenance of the building on a day today basis from customer service and running of centre Centenary Cafe to IT support, cleaning, maintenance and gardening.The other side to my role is to generate income for the centre through commercial activity. Currently we are starting a new exciting ventures called Oakwood Wellbeing, where by we are able to develop our existing service that we for people with conditions other than MS. Providing a exceptional level of service, while also raising money for the Centre.As part of the high performing team we are punching well above our weight on all fronts. With a overhaul on the Centre culture as we grow while remaining a warm and friendly community is one of our greatest successes. I am proud to start all commercial income lines are over achieving and including the cafe will exceed over £100k in income in 2017. Show less

Maximise the use of the centres state-of-the-art facilities to generate new revenue streams for the charities key focus of providing care and support to those people suffering from Multiple Sclerosis.Facilities 2 Gymnasiums, Meeting Rooms, Therapy Rooms, Cafe and Hydrotherapy Pool.Projects include: - Set up and promote a new Sports Injury and Rehabilitation Clinic.- Promote running, swimming and cycling Gait and Technique Analysis Service.- Development of a Group… Show more Maximise the use of the centres state-of-the-art facilities to generate new revenue streams for the charities key focus of providing care and support to those people suffering from Multiple Sclerosis.Facilities 2 Gymnasiums, Meeting Rooms, Therapy Rooms, Cafe and Hydrotherapy Pool.Projects include: - Set up and promote a new Sports Injury and Rehabilitation Clinic.- Promote running, swimming and cycling Gait and Technique Analysis Service.- Development of a Group Exercise Class Timetable.- Set up Exercise Referral Programmes- Meeting Room Hires.- Use of the centre as a Training Venue. Show less

− Promoted to manage Chesham Leisure Centre position in March 2013 after successfully turning round of a commercially underperforming centre.− At previous centre Increased membership by nearly 50 members to 805 in 3 months, improved average attrition to less than 5%, and took Direct Debit takings from £1000 behind to £1500 ahead of budgeted targets in 6 months. Also developed additional revenue streams through Exercise Referral and Junior Wellness.− In current position has led centre to… Show more − Promoted to manage Chesham Leisure Centre position in March 2013 after successfully turning round of a commercially underperforming centre.− At previous centre Increased membership by nearly 50 members to 805 in 3 months, improved average attrition to less than 5%, and took Direct Debit takings from £1000 behind to £1500 ahead of budgeted targets in 6 months. Also developed additional revenue streams through Exercise Referral and Junior Wellness.− In current position has led centre to hit membership sales targets from April for the first time in 2013, and the Direct Debit run has started to increase month on month.− Achieved highest retention in Swim School and Sports Courses for the region in the last quarter.− Currently line manages a team consisting of an Assistant Manager, 3 Duty Managers, Courses Coordinator, 2 sales advisors and a Fitness Instructor.− Led in the planning and on-going project management of a centre development project that included work on the plant room and complete refurbishment of both sets of changing rooms.− Whilst with GLL has overseen staff restructuring process at centre level.− Ensured new GLL processes and procedures are bought into by staff and utilised effectively. − Implemented centre specific requirements of a company wide rebranding.− Prepare budgets and business plans for the following year to achieve year on year growth.− Led in a divisional integration of a new sales IT system, including drawing up of a normal operating procedure that has now been taken company wide.− Responsible for training new employees in the Customer Service Module of the company induction training.− Successfully organised and promoted a Sport Relief Mile event of 300 runners. Show less

− Worked as part of a management team to successfully run and develop a 3000 member / £1.2million turnover club.− Took a lead role in the development and implementation of the club sales plans for both memberships and additional spend.− Reviewed success and evolved plans versus P&L performance. − Significant achievements included: Led the club to exceed membership targets in 5 out of 6 months. Achieved highest audit scores in the company for health and safety and brand compliance in… Show more − Worked as part of a management team to successfully run and develop a 3000 member / £1.2million turnover club.− Took a lead role in the development and implementation of the club sales plans for both memberships and additional spend.− Reviewed success and evolved plans versus P&L performance. − Significant achievements included: Led the club to exceed membership targets in 5 out of 6 months. Achieved highest audit scores in the company for health and safety and brand compliance in quarter 2. Show less

A UK leading provider of small sided soccer centres, Goals Soccer Centre run FA Affiliated Leagues and Tournaments, Bar and Function facilities, as well as Kids Coaching and Parties. − Promoted from Assistant Manager in Heathrow to help lead the presale, opening and subsequent running of a new flagship centre in West London. − Developed and implemented sales plan to ensure the centres successful opening and ongoing development.− Significant achievements included: Developed a… Show more A UK leading provider of small sided soccer centres, Goals Soccer Centre run FA Affiliated Leagues and Tournaments, Bar and Function facilities, as well as Kids Coaching and Parties. − Promoted from Assistant Manager in Heathrow to help lead the presale, opening and subsequent running of a new flagship centre in West London. − Developed and implemented sales plan to ensure the centres successful opening and ongoing development.− Significant achievements included: Developed a relationship with BSKYB from cold contact to the running of a 50 team football and netball tournament in the opening week, on going leagues and promotional opportunities. Show less

ecrm people are a niche market IT recruitment consultancy supplying specialists on a contract and permanent basis.. − Resourced candidates for positions with the likes of HP, IBM, Barclays, and HSBC. − Managed the entire recruitment lifecycle and developed new business. − Significant achievements included: Largest grossing permanent placement of £13k, average placement margin of 12%, largest margin of 25%, and in the final year grossed £130k.

− Responsible for the running and promotion of the health club.− Significant achievements included: Increasing membership numbers by nearly 25% to 490.− Personal Training and Group Exercise Instruction