Aaron Crispin Email and Phone Number

Responsible for managing the comprehensive deal servicing for Worldwide Transactional clients/platforms.● Managed worldwide fulfillment requirements of the Paramount Pictures’ library.● Established and managed asset and delivery deadlines for New Releases as well as a high volume of catalogue titles.● Worked closely with client representatives on requests and requirements.

Handled overflow volume, escalations from Sales teams, and client servicing/rejections.

Led a team of coordinators in the day-to-day servicing of features and TV episodics - in formats including IMF, 4K, HDR and immersive audio - for EST/VOD/RVOD/TVOD/PayTV/Basic Cable/Syndication clients.● Performed audits (including analyzing, reporting and compiling quarterly TQM reports) for internal and external purposes using financial, sales and activity reports to ensure expected delivery metrics (cost, volume and quality) are being met.● Developed staff - hiring, training and monitoring performance.● Managed retrieval and creation of elements such as localized audio, subtitles/captions, and video.● Maintained effective communication between internal departments, outside vendors, and clients to ensure that servicing requirements are fulfilled.● Analyzed, re-imagined and created supply chain workflows to ensure proper support of business needs.● Promoted cost savings by creating more efficient workflows involving file deliveries.● Facilitated and project managed technical and operational on-boarding of new clients while continuing to push industry standards.● Led international clients through the transition of content distribution from physical to digital.