Aaron D. Email & Phone Number

Remote

• Work with UAT testers from Line-of-Business to direct and scope tests
• Perform and contribute to defining/refining tasks outlined in test strategy, planning and defect management process documentation
• Perform routine quality checks on workflow, product, processes and procedures
• Create, maintain and execute test cases across application platforms to verify acceptance criteria and ensure consistent quality
• Detect, analyze and report meaningful defects from failed testing results
• Review actionable metrics and contribute to defect detection improvements to reduce escaped defects

Oklahoma City, Oklahoma, United States

• Perform business, technical and user requirement analysis for new product and process improvements
• Collect and analyze data for improved business processes and potential business expansion
• Lead projects and coordinate with stakeholders to produce better business outcomes
• Serve as technical liaison between development teams and non-technicalstakeholders, both internal and external
• Assist in defining project scope, impact, outcome criteria and metrics
• Analyze customer-supplied specifications for completeness and accuracy

Oklahoma City, Oklahoma Area

• Managed, led, developed, coached, mentored, and encouraged up to five teams that supportedapproximately a dozen products/services within the software suite.
• Oversaw the successful testing of multiple new developments including New Hire Creation/ Onboarding,Internationalization of Employee Portal, and Position Seating/Organizational Hierarchy.
• Supervised teams working in both Agile and Waterfall methodologies including reviewing/planningtesting strategies and project progress to report on as needed by Leadership.
• Work directly with Sr. Leadership to advocate for enhanced employee development and continuedprocess improvement.
• Partnered with directly with Product Management, Development, and Operations groups to assessneeds, assist in escalated client issues, and e
• Utilized various support software including Jira Confluence, Jira Servicedesk, Jira Software, Toad for MySQL, Xebia XL, and MS Office Suite.

Oklahoma City, Oklahoma Area

• Managed, led, and developed a team of up to a dozen Software Quality Analysts supporting up to eightproducts within the software suite.
• Worked directly with Product Management group to provide feedback over prospective developments,including how they would integrate with existing functionality and any expected hurdles/roadblocksduring the development.
• Provide feedback to leadership regarding software development projects as well as process analysisand employee development.

Oklahoma City, Oklahoma Area

• Review development specs and create tailored manual test cases for each new issue. * Supported threeestablished products within the software suite.
• Manually tested changes including new development, security/infrastructure changes, complianceupdates, and defects/bugs.
• Provided feedback to leadership and Product Management regarding recent and proposed softwareupdates.
• Operated as Tier II support for Customer Service department in resolving difficult client usage issuesand identifying potential bugs/defects reported by clients in the production environment.

Oklahoma City, Oklahoma Area

Managed Exception Processing group. Daily work included Garnishments/Levies, Stop Payments, Insufficient Funds Returns, ACH Non-Post Items.

Oklahoma City, Oklahoma Area

Managed up to 12 associates responsible for various risk management duties including BSA/AML Duediligence, Stop Payments, Chargeback Processing, Charge-off Collections, and Deposit Loss Prevention.

Oklahoma City, Oklahoma Area

Oklahoma City, Oklahoma Area

Oklahoma City, Oklahoma Area