- Managed a diverse portfolio of accounts with recurring monthly revenue of $350k+, ensuring timely and consistent communication to foster relationships and solve problems effectively. - Developed and implemented a proactive account management strategy that resulted in a 40% increase in account renewals- Coordinated account activities between clients and internal departments, resulting in a 20% increase in customer retention- Averaging 60 calls per day, I conducted regular account reviews with clients to identify areas for improvement and ensure continued success. - Provided comprehensive reporting on account performance, empowering clients to make data-driven decisions about future investments.

- Identified areas with low brand penetration and established a presence in those markets through discovery outreach, exceeding KPI by 45%. - Developed and maintained a database of customer interactions to track customer engagement and ensure customer retention- Consulted with prospective customers to educate them on the product line, evaluated their needs, and determined up-selling opportunities that catered to their market demographic. - Built credibility and trust to influence client's buying decisions and increase revenue for both parties.

- Recruited, trained, and developed a team of 5 sales coordinators, resulting in a 70% increase in sales performance and more robust account management - On-boarded over 600 customer accounts by collecting required resale documentation and guiding them through contracts; including enterprise clients such as CVS, Walgreens, Publix, and Sprouts. - Managed high-spend accounts with up to $2M monthly recurring revenue.- Built the sales order process by working directly with the sales team and their accounts to ensure all client needs and specifications were met.

- Verified vehicle specifications and configuration price with clients, up-selling high-margin features that match customer needs.- Completed all final sales documents with clients. - Upsold in-store merchandise, totaling over $50,000 in sales. - Maintained communication with clients post-delivery to foster relationships.

- Collaborated directly with owners and executives within 6,000 unit complex. - Built and maintained strong partnerships with state contractors and third party vendors. - Managed all permit processes for residential construction including verification of licensing, operations, and safety checks. - Provided knowledge and guidance regarding new permit processes for residential construction through individualized presentations.