Research Assistant working with Dr. Marcolin on healthcare software research.

- Designed, developed, and delivered software solutions for internal and external customers, leveraging a Microservice architecture.- Utilized technologies and frameworks including Java Spring Boot for backend microservices and Angular with TypeScript for building responsive and user-friendly web applications.- Collaborated with the business to develop tailored solutions that better served customers across Canada, driving improved outcomes and customer satisfaction.- Worked in an Agile environment to design, develop, test, and deploy code using Git.- Developed RESTful APIs utilizing DTOs (Data Transfer Objects) for efficient data exchange and improved separation of concerns.

- Provide residents with information and assistance for personal, academic and administrative concerns and make appropriate referrals.- Assist Student Housing & Hospitality Services and support the residence area council and other residents in promoting and implementing positive events and activities, and participate in the selection of these programs.- Supporting Conduct & Residence Standards by responding in a timely and appropriate fashion when violations occur. This includes investigating and documenting all violations in a timely fashion.- Attend and/or facilitate community meetings, residence council meetings and other administrative meetings as required.

- Front line tier 1 technology support for faculty members, managing emails,phones and front desk services- Worked on interfaculty collaborative projects and developed initiatives to improveour support capabilities- Troubleshoot teaching and learning technology platforms such as Canvas, Zoom,Collaborate Ultra, and other tools offered by UBC

- Worked independently to advise clients on specific products and servicesthroughout the Computer, Audio Video and Photo/Electronics departments.- Positioned London Drugs as a destination for trusted experts when it comes toconsumer electronics technology.- Provided quality service in a professional, courteous, and helpful manner- Stayed up to date on new technology/products and attended product knowledgeseminars.- Performed inventory counts, merchandised, and maintained the professionalsales image of the department.

- Provided friendly and exceptional guest service - Assisted guests during fair events and concerts- Patrolled designated area of building and grounds to ensure public safety and guest satisfaction- Delivered security services by ensuring only authorized personnel were admitted to events and concerts