Observed Key Performance Indicator reports and provided productive feedback to highermanagement regarding store sales, opportunities, and industry competition in nearby areasCreated weekly schedules for employees to ensure the store was properly staffedImproved leadership abilities by managing a team of ten employees to maintain effectiveand efficient store operationsReviewed weekly sales reports to support staff in reaching sales goals

Conducted weekly inventory counts to make certain all products are accounted forFacilitated product shipments from store locations to customers in proper time to assist with online order experienceAided in store merchandising decisions in effort to promote product and increase sales in various departmentsInitiated communication with consumers about apparel and equipment for team orders

Maintain terrain park features to provide safe and enjoyable freestyle runs for skiers and snowboarders Tend the transportation tow rope for efficient and secure loading and unloading of guestsRespond to guest questions to provide knowledge about the resort and terrain park

Verify event space equipment setup to exceed client expectations before the start of each show or meeting Interact with customers during small, medium, and large events to provide support services while they are onsiteConstruct rental equipment proposals for event exhibitors before they arrive onsite to achieve proper booth setupCollect payment information to secure orders for exhibitors arriving on the hotel property

Aided customers by processing customer payment for their purchased items during departureAssessed products upon customer returns and distributed refunds on accepted items

Present products to customers at various trade shows by illustrating product use and advantagesAssemble price quotes on requested products for potential and established clientsCommunicate with customers about open quotes, through follow-ups, in effort to build rapport and finalize sales Initiate customer contact and provide promotional offers through generated sales leads

Created weekly schedules for employees to ensure the store was staffed properlyOrdered out of stock products for customers when in-store inventory was not available in effort to exceed customer satisfaction

Designated key holder with responsibilities of properly opening and closing the store in a timely fashion Helped customers and store employees with difficult questions through professional communication, utilizing problem-solving skills Developed social media pages, such as Facebook and Instagram, to help promote merchandise, sales and events Demonstrated techniques to new employees, including skate sharpening and sales tactics to encourage favorable customer service Improved leadership abilities by managing a team of four to ensure effective and efficient store operations

Aided customers by finding sporting goods, sizing equipment and providing information about products proficiently, ensuring the highest level of customer serviceMaintained upkeep of store and analyzed inventory in preparation for the following work day by utilizing work ethic and organizational skills

Collaborated on multiple projects involving the ESP program, such as searching for promotional merchandise and locating suppliers within the industryCoordinated a list of items to be ordered as samples to be presented to a clientPresented products to educate potential clients Consulted customers on past due invoices and aided them in providing paymentDesigned an online store for one of the company’s clients by adding merchandise and changing layout