• Reported directly to the agency Board of Directors, providing strategic leadership and driving the execution of TFT’s mission, vision and goals• Developed agency’s deficit reduction plan in close consultation with Board President. Led the development of agency budget and oversaw operation of the agency within budget limitations• Oversaw the development and administration of all TFT programs and directly supervised the senior leadership team • Informed the Board of agency activities through program reports and analyses, statistical reports, and financial reports• Identified sources of funding and cultivated new relationshipsACHIEVEMENTS• Development, implementation and continuous adjustment of emergency operations plan in response to COVID-19 pandemic, with no interruption or adverse change in funding, staff employment or external relationships• Managed agency within reduced operating budget targets during first two months of employment• Reinvigorated multiple relationships with key stakeholders in the wake of executive transition• Growth of new lines of mission-consistent business including technical assistance for operators of “night markets” nationwide• Renegotiation of lease to right-size administrative office space, resulting in significant savings

• Provided oversight and strategic direction of all operational aspects of the agency including annual operations and housing budgets• Oversaw design and implementation of proprietary analytics platform to provide real-time and trended clinical, financial and operational data searchable across any data point, fully integrating all data across the dozen distinct information systems utilized by the agency• Worked collaboratively with compliance and fiscal leadership to ensure patient and staff safety and information security• Directly oversaw facilities, security, information technology, human resources, legal, procurement, housing and emergency preparedness departments and functions• Supported committees of the Board of Directors that oversaw operational aspects of the agency• Reviewed and negotiated contracts to ensure that they were thorough, met regulations and protected the agency’s interests ACHIEVEMENTS• Oversaw HRSA Operational Site Visit, resulting in zero findings • Reorganized administrative and operational departments, generating significant efficiencies and improvements• Procured contract for 140-bed homeless shelter for men with mental health diagnoses

• Oversaw day-to-day operations of the agency’s healthcare program including primary care, psychiatry, and addiction treatment services • Planned and monitored the program’s $15 million annual budget• Incorporated Medicaid Redesign initiatives into agency structure, including Health Home, DSRIP, and Value-Based Payment• Enhanced quality of care by integrating and optimizing IT and health information management ACHIEVEMENTS• Significantly increased revenue through Medicaid compliance and billing revenue maximization project • Improved quality, coordination, and efficiency of care by restructuring healthcare programs to integrate primary care and psychiatry, formerly operating separately

• Managed all planning and operations for the Community Medicine Program, a 17-site Healthcare for the Homeless program with locations in four boroughs• Oversaw programs with 60 staff, 6,000 patients, and 20,000 medical, behavioral health and dental visits annually• Planned and monitored department’s budget• Participated in policy, legislative, regulatory and financial improvement processes to ensure access to healthcare for homeless and at-risk individuals • Directed program external relations including relationships with institutional funders, individual donors, local state and federal government entities, regulatory bodies, and peer provider agencies and associations• Monitored patient and staff satisfaction, and created initiatives for improvement • Identified and pursued new funding opportunities and maximized billing revenue

• Managed operations of the Conservatory, one of the nation’s oldest and largest community music schools • Cultivated external relationships with funders, trade groups and associations, and elected officials• Oversaw accounting and finance functions for the Conservatory’s $3 million annual budget, 3 facilities and 80 offsite program locations • Supervised senior management team, who oversaw a staff of 200 administrative and teaching employees• Directed all fund raising initiatives and contract development • Managed public relations and marketing personnel and activities• Reported directly to the Conservatory’s Board of Directors and acted as Board’s liaison to staff and external partiesACHIEVEMENTS• Consolidated Queens and Brooklyn campuses in response to significant reductions in public and private funding at the onset of the 2008 recession• Created partnership with the Berkeley Carroll School, through which the Conservatory was contracted to provide the school’s curricular music programming and after-school and enrichment music offerings