• Ensure that the day-to-day running of the centre is carried out effectively and efficiently• Delivery of the hard and soft services as well as all health and safety matters within this scheme• Overseeing all Centre facility and contractor management, ensure the contractors achieve the required standards • liaise with the landlord, tenants, sub contractors and local authorities to ensure that the centre meets the required standards• Ensure that all supplier contracts are cost effective, and handle all renewals when they are due

Responsibilities:-Establish robust and effective systems and processes at a national charity as part of a strategic transformation-Provide support to Finance and Centre Manager.-To review and, where necessary, establish and appropriate systems for day to day financial administration.-Ensure financial records are up to date and accurate. -Set up and run monthly payroll.-Develop and maintain the financial systems for externally funded projects.-To support Stephen Lawrence Charitable Trust (SLCT) staff when preparing funding applications.-Ensure that the centre is being used to its full capability.-Maintain and provide support for the cost effective running of the centre.-Line manage the Office Manager, Centre admin Officer and the Receptionist. Achievements-Put the Stephen Lawrence Centre onto a more business like basisrapidly gained the confidence of existing staff.-Mastered the essential elements of the Quick Books financial system within two weeks.-Established cash and payment control processes within the first month-Overhauled and re-launched the purchasing process.-Completed a comprehensive asset review and established the first asset register.-Ensured all assets were properly secured.-Supported the development of a range of bids.-Was instrumental in the production of quarterly accounts for the Trust.-Reviewed and re-worked Trust’s HR, Operational and Facility policy and procedures

Responsibilities:-Oversee and accurately report on the company's monies and assets and report -findings to departmental heads and the board. This covers a wide range of activities:-Reported to the internal audit control and investigated possible frauds with an external security company.-Oversee the audit of 90locations through the British isles and Ireland particular attention on control and review of security and stock control systems.-All findings reported to the board.Achievements:-Started as an Assistant Branch Manager and then promoted to Branch Manager with the first year. Singled out by the head of audit for rapid promotion to internal auditor. -150 fraud investigations carried through to prosecution per year.Invited to provide training and coaching to regional managers, area managers and branch managers.-Eliminated an un-economical customer equipment repair system.Reduced risk of fraud through tighter controls and recording of manual back up documentation.-Established more robust stocktaking procedures. -Re-wrote cash collection routine releasing possible potential tied up deposit funds of £3million.-Hit all KPI’s and targets as a Branch manager before promotion.

-Ensure that all locations hit their designated financial targets and KPI’s.- Motivate team to drive sales and manage stock loss in line with store targets.-Responsible for the Health & Safety and HR of 9 members of staff across two locations-Managing P&L including labour turnover, costs and sales-Identify and implement ways to exceed customers expectations-Ensure all difficult customer issues are resolved effectively and in a timely manner-Communicate store performance and company updates to the team-Managing all promotional activity-Monitor controllable costs and take action where appropriate