Customer Success Specialist
Current
May 2024 - Present
Who is Aaron Glenn? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Aaron Glenn is listed as Customer Success @ CHEQ at CHEQ, based in New York, United States. AeroLeads shows a work email signal at oracle.com and a matched LinkedIn profile for Aaron Glenn.
Aaron Glenn previously worked as Customer Success Specialist at Cheq and Strategic Customer Success Manager at Teamwork.Com. Aaron Glenn holds Bachelor Of Business Administration - Bba, Double Major: Operations & Information Management | Sports Management from University Of Massachusetts Amherst.
Company email context
Email format at CHEQ
This section adds company-level context without repeating Aaron Glenn's masked contact details.
{first}.{last}@oracle.com
86% confidence
AeroLeads found 1 current-domain work email signal for Aaron Glenn. Compare company email patterns before reaching out.
Profile bio
About Aaron Glenn
Aaron Glenn is a Customer Success @ CHEQ at CHEQ. He possess expertise in microsoft excel, microsoft powerpoint, microsoft word, customer service, teamwork. Colleagues describe him as "Having had the pleasure of working closely with Aaron for over a year at Teamwork.com, I can confidently attest to his exceptional skills, dedication, and positive impact on our team. Aaron is an outstanding professional who consistently delivers high-quality work. He has a remarkable ability to navigate complex challenges with a positive attitude, and his contributions significantly added to the success of our team. Beyond his professional expertise, Aaron is a fantastic team player and a pleasure to work with. He fosters a collaborative and inclusive environment, always willing to share knowledge and support team members. His effective communication and interpersonal skills make him an asset to any team. I wholeheartedly recommend Aaron to any organization seeking a dedicated and talented professional. I have no doubt that his skills and positive attitude will continue to make a significant impact wherever he goes." and "I have had the pleasure of managing Aaron as a Customer Success Manager, and I am pleased to provide a strong recommendation for him. Aaron's exceptional skills and dedication to ensuring customer satisfaction have greatly contributed to our team's success. Aaron possesses an impressive ability to understand and anticipate the needs of our clients. His proactive approach to problem-solving and commitment to delivering top-notch service have consistently resulted in positive feedback from our customers. He has a natural talent for building and maintaining strong client relationships, which is evident in his high levels of customer retention. In addition, listening to Aaron speak directly with his clients is an absolute joy. I have worked with many CSMs for over a decade and I can honestly say Aaron manages a call/zoom meeting better than almost anyone. One of Aaron's key strengths is his effective communication. He excels at articulating complex concepts in a clear and concise manner, fostering understanding and collaboration among both our internal teams and external clients. Aaron's communication skills have been instrumental in aligning our services with the unique requirements of each customer, ultimately leading to increased satisfaction and loyalty. He approaches challenges with a can-do attitude and is always willing to go the extra mile to ensure our clients receive the best possible experience. I highly recommend Aaron for any role in CS, Sales or Account Management. He is a valuable asset to our team, and I am confident that he will bring the same level of dedication and expertise to any organization fortunate enough to have him on board."
Listed skills include Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Customer Service, and 1 others.
Current workplace
Aaron Glenn's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Aaron Glenn work experience
A career timeline built from the work history available for this profile.
Strategic Customer Success Manager
- Established and nurtured strong relationships with executives from 40 high-value EMEA customers worth $500,000 in annual recurring revenue - Conducted personalized training and onboarding sessions for 20-40 person groups for each customer, resulting in customers importing their projects to go live in the platform within 3 weeks- Created and developed first-of-its-kind scalable processes to combat churn within the first year of the customer journey
Oct 2023 - Feb 2024
Customer Success Manager
- Managed a book of 175 customers worth $3 million in annual recurring revenue- Led all Customer Success Managers with a 97% retention rate for FY 23- Exceeded Q2 (135%), and Q3 (140%) KPI metrics through proactive and actionable plans ahead of customer renewals- Transitioned 20% of accounts from monthly to annual contracts- Consistently exceeded the average customer health score, increasing customer adoption by 25% in 9 months- Maximized revenue through strategic initiatives such as discount recovery- Collaborated across all departments (e.g., engineering, customer support, & renewals) to create a holistic customer experience
Jan 2023 - Oct 2023
Cloud Trials Account Manager
- Onboarded and converted free trials into $3.5 Million worth of credits spent on Oracle Cloud Infrastructure- Managed relationships with 400 trial customers a month, including troubleshooting and answering all questions- Received the leadership award for performance and collaboration among 50 Account Managers in the Cloud Trials Organization in Q2 2022- Achieved certifications (OCI Foundations, OCI Architect, OCI Operations, OCI Autonomous Database) to develop technical learning in Oracle Cloud InfrastructureFY23 quarterly attainment:Q1:170%Q2: 169%FY22 quarterly attainmentQ1: 120%Q2: 138%Q3: 143%Q4: 119%
Aug 2021 - Jan 2023
Business Development Consultant
- Nominated for BDC MVP in an organization of 150 people across Cloud Tech SMB for Q1 2022- Sourced and progressed three deals to migrate companies to Oracle Cloud Infrastructure, resulting in $90,000 in revenue won- Collaborated with the team on account strategy, demand generation, and call blocks- Consistent attainment of daily interactions (65) and quarterly quality opportunities quotas as directed by organizational leadership to achieve corporate objectives- Built and facilitated an improved sales pipeline via social selling, cold calling, and strategic account planning
Jun 2020 - Aug 2021
Sales And Marketing Intern
- Generated 600 high-quality sales leads for account executives- Set up marketing booths at basketball events & and community festivals to reach a broader target audience- Promoted the upcoming season directly to customers in populated areas to drive increased demand for tickets
Jun 2019 - Jun 2020
Event Staff
Oct 2017 - Jun 2020
Fan Experience Associate
Nfl Experience Times Square
- Facilitated on-site programming and engaged with upwards of 250 customers daily to increase brand awareness- Coordinated 20 private events (e.g., birthdays, work functions) for customers, tailoring them to their specific needs
Jun 2018 - Sep 2018
Sales Intern
- Responsible for promoting, marketing, and selling Rockland Boulders Baseball- Prospect and generate leads through community and networking events, and market research- Integral part of a sales team that led the Can-Am League in attendance in and 2017- Provide exceptional customer service to fans throughout all Boulders game
May 2017 - Aug 2017
2 education records
Aaron Glenn education
Bachelor Of Business Administration - Bba, Double Major: Operations & Information Management | Sports Management
University Of Massachusetts Amherst
Education record
Dale Carnegie Training
FAQ
Frequently asked questions about Aaron Glenn
Quick answers generated from the profile data available on this page.
What company does Aaron Glenn work for?
Aaron Glenn works for CHEQ.
What is Aaron Glenn's role at CHEQ?
Aaron Glenn is listed as Customer Success @ CHEQ at CHEQ.
What is Aaron Glenn's email address?
AeroLeads has found 1 work email signal at @oracle.com for Aaron Glenn at CHEQ.
Where is Aaron Glenn based?
Aaron Glenn is based in New York, United States while working with CHEQ.
What companies has Aaron Glenn worked for?
Aaron Glenn has worked for Cheq, Teamwork.Com, Oracle, Bse Global, and Comcast Spectacor.
How can I contact Aaron Glenn?
You can use AeroLeads to view verified contact signals for Aaron Glenn at CHEQ, including work email, phone, and LinkedIn data when available.
What schools did Aaron Glenn attend?
Aaron Glenn holds Bachelor Of Business Administration - Bba, Double Major: Operations & Information Management | Sports Management from University Of Massachusetts Amherst.
What skills is Aaron Glenn known for?
Aaron Glenn is listed with skills including Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Customer Service, and Teamwork.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial