Aaron Glenn

Aaron Glenn Email and Phone Number

Customer Success @ CHEQ @ CHEQ
Aaron Glenn's Location
New York, New York, United States, United States
Aaron Glenn's Contact Details

Aaron Glenn work email

Aaron Glenn personal email

n/a
About Aaron Glenn

Aaron Glenn is a Customer Success @ CHEQ at CHEQ. He possess expertise in microsoft excel, microsoft powerpoint, microsoft word, customer service, teamwork. Colleagues describe him as "Having had the pleasure of working closely with Aaron for over a year at Teamwork.com, I can confidently attest to his exceptional skills, dedication, and positive impact on our team. Aaron is an outstanding professional who consistently delivers high-quality work. He has a remarkable ability to navigate complex challenges with a positive attitude, and his contributions significantly added to the success of our team. Beyond his professional expertise, Aaron is a fantastic team player and a pleasure to work with. He fosters a collaborative and inclusive environment, always willing to share knowledge and support team members. His effective communication and interpersonal skills make him an asset to any team. I wholeheartedly recommend Aaron to any organization seeking a dedicated and talented professional. I have no doubt that his skills and positive attitude will continue to make a significant impact wherever he goes." and "I have had the pleasure of managing Aaron as a Customer Success Manager, and I am pleased to provide a strong recommendation for him. Aaron's exceptional skills and dedication to ensuring customer satisfaction have greatly contributed to our team's success. Aaron possesses an impressive ability to understand and anticipate the needs of our clients. His proactive approach to problem-solving and commitment to delivering top-notch service have consistently resulted in positive feedback from our customers. He has a natural talent for building and maintaining strong client relationships, which is evident in his high levels of customer retention. In addition, listening to Aaron speak directly with his clients is an absolute joy. I have worked with many CSMs for over a decade and I can honestly say Aaron manages a call/zoom meeting better than almost anyone. One of Aaron's key strengths is his effective communication. He excels at articulating complex concepts in a clear and concise manner, fostering understanding and collaboration among both our internal teams and external clients. Aaron's communication skills have been instrumental in aligning our services with the unique requirements of each customer, ultimately leading to increased satisfaction and loyalty. He approaches challenges with a can-do attitude and is always willing to go the extra mile to ensure our clients receive the best possible experience. I highly recommend Aaron for any role in CS, Sales or Account Management. He is a valuable asset to our team, and I am confident that he will bring the same level of dedication and expertise to any organization fortunate enough to have him on board."

Aaron Glenn's Current Company Details
CHEQ

Cheq

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Customer Success @ CHEQ
Aaron Glenn Work Experience Details
  • Cheq
    Customer Success Specialist
    Cheq May 2024 - Present
    New York, Ny, Us
  • Teamwork.Com
    Strategic Customer Success Manager
    Teamwork.Com Oct 2023 - Feb 2024
    Blackpool, Cork, Ie
    - Established and nurtured strong relationships with executives from 40 high-value EMEA customers worth $500,000 in annual recurring revenue - Conducted personalized training and onboarding sessions for 20-40 person groups for each customer, resulting in customers importing their projects to go live in the platform within 3 weeks- Created and developed first-of-its-kind scalable processes to combat churn within the first year of the customer journey
  • Teamwork.Com
    Customer Success Manager
    Teamwork.Com Jan 2023 - Oct 2023
    Blackpool, Cork, Ie
    - Managed a book of 175 customers worth $3 million in annual recurring revenue- Led all Customer Success Managers with a 97% retention rate for FY 23- Exceeded Q2 (135%), and Q3 (140%) KPI metrics through proactive and actionable plans ahead of customer renewals- Transitioned 20% of accounts from monthly to annual contracts- Consistently exceeded the average customer health score, increasing customer adoption by 25% in 9 months- Maximized revenue through strategic initiatives such as discount recovery- Collaborated across all departments (e.g., engineering, customer support, & renewals) to create a holistic customer experience
  • Oracle
    Cloud Trials Account Manager
    Oracle Aug 2021 - Jan 2023
    Austin, Texas, Us
    - Onboarded and converted free trials into $3.5 Million worth of credits spent on Oracle Cloud Infrastructure- Managed relationships with 400 trial customers a month, including troubleshooting and answering all questions- Received the leadership award for performance and collaboration among 50 Account Managers in the Cloud Trials Organization in Q2 2022- Achieved certifications (OCI Foundations, OCI Architect, OCI Operations, OCI Autonomous Database) to develop technical learning in Oracle Cloud InfrastructureFY23 quarterly attainment:Q1:170%Q2: 169%FY22 quarterly attainmentQ1: 120%Q2: 138%Q3: 143%Q4: 119%
  • Oracle
    Business Development Consultant
    Oracle Jun 2020 - Aug 2021
    Austin, Texas, Us
    - Nominated for BDC MVP in an organization of 150 people across Cloud Tech SMB for Q1 2022- Sourced and progressed three deals to migrate companies to Oracle Cloud Infrastructure, resulting in $90,000 in revenue won- Collaborated with the team on account strategy, demand generation, and call blocks- Consistent attainment of daily interactions (65) and quarterly quality opportunities quotas as directed by organizational leadership to achieve corporate objectives- Built and facilitated an improved sales pipeline via social selling, cold calling, and strategic account planning
  • Bse Global
    Sales And Marketing Intern
    Bse Global Jun 2019 - Jun 2020
    Brooklyn, New York, Us
    - Generated 600 high-quality sales leads for account executives- Set up marketing booths at basketball events & and community festivals to reach a broader target audience- Promoted the upcoming season directly to customers in populated areas to drive increased demand for tickets
  • Comcast Spectacor
    Event Staff
    Comcast Spectacor Oct 2017 - Jun 2020
    Philadelphia, Pa, Us
  • Nfl Experience Times Square
    Fan Experience Associate
    Nfl Experience Times Square Jun 2018 - Sep 2018
    - Facilitated on-site programming and engaged with upwards of 250 customers daily to increase brand awareness- Coordinated 20 private events (e.g., birthdays, work functions) for customers, tailoring them to their specific needs
  • Rockland Boulders
    Sales Intern
    Rockland Boulders May 2017 - Aug 2017
    Pomona, New York, Us
    - Responsible for promoting, marketing, and selling Rockland Boulders Baseball- Prospect and generate leads through community and networking events, and market research- Integral part of a sales team that led the Can-Am League in attendance in and 2017- Provide exceptional customer service to fans throughout all Boulders game

Aaron Glenn Skills

Microsoft Excel Microsoft Powerpoint Microsoft Word Customer Service Teamwork

Aaron Glenn Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Double Major: Operations & Information Management | Sports Management
  • Dale Carnegie Training
    Dale Carnegie Training

Frequently Asked Questions about Aaron Glenn

What company does Aaron Glenn work for?

Aaron Glenn works for Cheq

What is Aaron Glenn's role at the current company?

Aaron Glenn's current role is Customer Success @ CHEQ.

What is Aaron Glenn's email address?

Aaron Glenn's email address is aa****@****cle.com

What schools did Aaron Glenn attend?

Aaron Glenn attended University Of Massachusetts Amherst, Dale Carnegie Training.

What skills is Aaron Glenn known for?

Aaron Glenn has skills like Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Customer Service, Teamwork.

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