-Opens and/or closes the coffeehouse as scheduled-Provides technical guidance to new team members and assists in the training program-Assisted with inventory control and product ordering

-Displayed strong leadership and executed Copa Vida’s core values-Ensured the café is properly opened/closed-Executed and maintained bulk coffee/ tea and milk inventory-Standardized espresso, pour over, and drip coffee methods

-Executed and maintained bulk coffee/tea orders and stock of shop inventory-Created and maintained employee scheduling-Standardized espresso, pour over, and drip coffee methods-Open and close the shop and the register-Demonstrated menu proficiency of drink recipes and coffee flavor profiles

-Prepared and served hot and cold beverages including drip coffee, espresso and teas-Prepared sandwiches made daily and maintained pastry case inventory-Cleaned and sanitized work areas, utensils, and equipment-POS proficient

-Maintained a working knowledge of REI products and services-Supported customers by responding to product, member and REI services questions, general inquiries and customer feedback-Effectively helped to prepare the store; maintained and stocked work areas making sure all items are accurately priced-Maintained communicative working relationships including store management, visual merchandising point person and Sales Leads to maintain visual standards-Promoted the sale of REI goods and services as well as engaged in the steps of REI’s Sales and Service Training

-Oversaw banquet staff and vendors to ensure a successful execution of the event-Setup decorations and produced a seamless transition of events-Managed scheduled events to ensure event stayed within timeline

-Performed the preliminary diamond grading process on natural diamonds submitted to the GIA Laboratory-Responsible for working in a team production environment