Submit, correct, and monitor Intermodal billing with railroad partners. Data entry for Import / Export shipments including Hazardous Shipment Certification. Communicates with railroad managers to make billing adjustments, escalate issues, and meet service agreements. Daily communication on service failures with rail partners, customers, and management. Updates OneDrive documents with Microsoft Excel, Word, and outlook. Processes billing corrections and invoice disputes.

Recorded driver information and assigns door locations. Updated OneDrive documents with Microsoft Excel, Word, and outlook. Scheduled pickups/deliveries and requested ETA’s. Assembled international documents and requests. Assembled UPS packages and managed shipment of small parcels. Audited and assigned PRO numbers for Less Than Loads (LTL). Dispatched operators for transporting and loading goods. Answered phone calls, deescalated issues, updated and organized schedules and C-TPAT documents. Completed the process of recording, filing, and emailing of Bill of Lading’s. Utilized equipment to load trailers.

Corporate layoff during pandemic furlough -Operated and maintained Essilor D645, including chemical changes. Operation, maintenance and troubleshooting of Anti-Reflective coating chambers. Hazardous chemical handling and inventory. Performed routine sandblasting along with tools and parts inventory. Performed quality control checks and final inspection.

Maintained and planned training and development of standard operating procedures with associates. Prepared and lead second shift through day-to-day operations. Handled, inspected and packed products according to outlined processes. Operational Trainer for Sort Director and DEMATIC forward line systems. Performed minor maintenance on forward line systems, product sorters, and packing stations. Lead Operator and trainer on SPrint Automated Auto Bagger System. Trained in HAZMAT procedures and handling. Maintained training database and overall and production of associates and temporary associates. Maintained consistent production and safety. Managed scheduling, processed payroll corrections, and submitted time clock verifications.