• Oversees the execution of federally regulated contracts for public sector, medical, and education verticals• Oversees the proposal and implementation of statewide contracts for public sector entities• Ensures connectivity for first responders, schools and governing bodies in the event of crisis• Strategizes with educational institutions to ensure emergency response plan is efficient• Grew revenue within the module by 250% year over year in 2022• Communicates regularly with multiple teams across the state to ensure contract completion and new sales • Regularly communicates with end users and clients to ensure network reliability and active contract status• Projects accurate forecasting to executive leadership for revenue and new contract initiations• Grows existing relationships with specialty teams to ensure all indirect teams have information necessary to operate efficiently and grow revenue• Understands and analyzes market trends to ensure success and growth among multiple products • Actively engages with the network team to enhance data driven decision making• Establishes a winning culture utilizing product integration among the portfolio across various teams

• Responsible for growing market-share to unprecedented levels in Southeast Michigan• Established and developed new business partnerships leading to positive ROI and port positive results • Created and developed diverse teams for collaboration and growth• Consistently exceeded market expectations in all metrics• Enhanced interdepartmental relationships to ensure effectiveness for project management• Coaching and management development led to over 35 promotions during my tenure• Established as special project manager for onboarding new Indirect partners and CEOs • Created new relationships with CEOs CFOs and COOs of indirect distribution teams to ensure effective results• Analyzed market trends and user spending to make data driven decisions • Grew direct teams responsible for increasing revenue of our portfolio of wireline and wireless products• Trained, coached and prepared new Indirect retail teams to equip them according to company processes• Coached, managed, and instructed sales managers on effective management practices for their teams • Held teams accountable through active coaching for results across all priority metrics • Responsible for headcount management, training and delivery of new hires and onboarding processes• Hosted workshops with new leaders and managers to ensure that skills were enhanced regularly• Selected as the media certified public relations spokesperson in the southeast Michigan area market • Grew partnerships with business partners and resource teams to ensure effective skills transfers• Led the market to a top performing area consistently while posting year over year growth of over 250%• Regularly communicated the trends and analysis with officers within market reviews• Responsible for developing and implementing policies and procedures specific to area of assignment.

• Grew the Business portfolio of retail location from a level 2 to a level 3 store • Challenged the current team to think differently about the way we work to maximize key metrics • Produced the strongest growth numbers year over year in the state of Indiana • Grew market share and revenue to record numbers in central Indiana• Recognized key target demographics which led to an AT&T first rebrand of our location and profile• Created a national initiative for multi-lingual and bilingual footprints for the AT&T portfolio• Worked and collaborated with the key diverse and interdepartmental teams to grow our portfolios• Developed and responsible for promotion of direct reports with a high growth success rate• Coach and trained the sales market across multiple regions to increase revenue • Completed accounting and reports associated with cash receipts and prices• Oversees store product inventory

• Selected by Regional Director of Sales to lead a workshop on how to grow revenue and market share• Coached and trained other sales leaders on business relationship growth and success in other markets • Driven results to excellent year over year improvement of performance • Led the Store to the highest number of new service connections and revenue in the state of Indiana• Delivered results to the highest number of new business relationships and accounts year over year • Improved overall performance for Q1 of 2018 by over 20% • Contributed to leading the store to number 1 in Indiana in total number of premium TV submits

• Improved the store performance to a top 5 performing store in the Indianapolis Market • Successfully exceeded sales targets across all metrics.• Responsible for Changing culture of store to an entertainment Store• Hired and Developed New ASM to be productive and successful • Coached other stores in northern Indy to help generate greater entertainment results

• Gained a Reputation of consistently coaching & motivating to achieve high sales numbers • Coached other managers in stores in 4 different states to drive sales • Selected by former DOS to coach on the monthly Indy Market call, and share best practices • Created and established a strong business (CRU) culture • Significantly grew business (CRU) sales as a store to over 300% improvement year over year • #1 store in Heartland States (KY, IN, TN) for CRU in May 2017 (#5 in Southeast Region)• Maintained store appearance and complete day-to-day paperwork as directed

• Gained a reputation for peer to peer coaching to enhance the overall efficiency of the store • Closed multiple small business deals and established working relationships with business executives• Aided and assisted new and prospective customers with home and wireless solutions • Aids in the coaching of New hires as they come out of training • Serves as a Union Steward for the Detroit Market• Achieved sales targets across numerous metrics