- Outreach to various stakeholders to communicate changes for implementation, learning about unique pain points, and verifying data accuracy to ensure HR process integrity and improvement.- Standard operation procedure writing for future incumbents and identifying potential process improvements to increase data processing and entry efficiency.- Ad-Hoc database projects ranging from data cleanup to backend system maintenance and management to provide support for other core functions and teams within HR department.

- Conducting full-cycle termination processes from termination notice receival to post-termination for 300+ employees over two years.- Testing & implementing performance evaluation for all non-faculty staff through the People Admin System and designing & creating training support webpage through SharePoint system.- Recording, tracking, and auditing Employee Relations databases for: turnover rate, termination data, training reminders, and exit interview surveys.

- Supporting HR Senior manager through scheduling & coordination, serving as a cross-department liaison, and Mandarin-English translation.- Coordinating and scheduling interviews for hiring manager with applicants, conducting referral check and background screening, and creating offer letters for recruitment team.- Onboarding new employees through welcome messages, monitoring onboarding procedures, and leading company history training to help new employees acclimate to company culture.- Maintain and update HRIS database and roster spreadsheets to align with HQ HR for accuracy.

- Lead weekly onboarding training for new hires.- Further designed and developed existing onboarding practice through implementing learning objectives and metrics.- Track, maintain, and manage new hires through SmartRecruiter & Canvas.

- Co-written “Diversity in the Workplace: What Most Organizations Get Wrong and How to get it Right.”Published March, 2022. Link: https://www.amazon.com/dp/B09V27QPGZ- Working with project lead to create & develop a workshop accompanied with supplementary materials for clients on recent business trends such as AI, DEI, and Women Leadership.- Cross-referencing peer-reviewed academic articles with in-field subject matter experts to derive differing insights, perspectives, and solutions.

- Managed & tracked a database of 100+ juvenile and adult probation officer candidates in the 2018-2019 year through PeopleSoft and Excel for background investigation to ensure proper procedures were met 100% according to the set standard procedure.- Received, analyzed, and reviewed 5+ Federal and State reports per day pertaining to DOJ & DMV background check results for probation officer applicants and department applicants.- Conducted personnel selection, pre-screening of probation officers, assisted with onboarding procedures, maintained personnel data on Peoplesoft, and other day-to-day duties as assigned.- Assessed employee onboarding process and assisted management analysts to streamline the process; a baseline process was created and is still being updated and implemented.

- Conducted data cleaning and analysis across 20+ legacy systems to learn about business processes to assist software developer customization of new integration platform.- Interviewing & learning functionalities of 20+ legacy systems from subject matter experts on business requirements to perform gap analysis and process mapping for three business processes.- Traced & reported 20+ customizations and 60+ bugs for weekly communication with software developers.- Executed data cleansing on legacy data to ensure 100% accuracy and consistency across systems.

- Translated product marketing presentations- Participated in identifying and developing creative marketing strategies- Arranged inventory movement transaction record

- Reach out to internship candidates- Maintained semi-annual record of employee seminar attendance - Contributed clerical administrative assistance

- Translated promotional marketing catalog - Researched marketing strategies for subscriptions- Presented a marketing strategy report