Aaron Hrabak Email & Phone Number

Cleveland/Akron, Ohio Area

• Actively supports potential and existing clients – Coordinate sales details, pre-sale material and after-sale deliveries
• Meets with customers on and off company premises for discussions on job progress or job changes
• Solve all major customer problems/queries that subordinates were not able to solve earlier
• Manage a team of associates that focus on residential building
• Assist and advise customers regarding usage and benefits of organization’s products and/or services
• Oversee construction of special projects from inception to planning to completion

9885 Rockside Rd. Valley View, Ohio

• Assisted Account Managers with external sales, including setting up appointments, reviewing of sales proposals, acting as a representative in the interim
• Captured important client details in Saleforce.com. Created reports, exported critical spreadsheets and analyzed the data for strategic execution of future sales, training and other needs
• Worked with external vendors to assess the needs of our dealer network and negotiate special pricing requests
• Managed over 600 Harley-Davidson dealers’ firewall, anti-virus, wireless and training needs
• Project Manager for over 400 customer server and SQL upgrades for the Harley-Davidson network
• Maintained and delegated the content of HDDS.com - The website for the Harley-Davison dealers

9885 Rockside Rd. Valley View, OH

• Led software conversions; including project timelines, reviewed dealership configurations, lead and scheduled team and dealer conference calls – through project completion
• Conducted Action After Reviews (AAR) to ensure conversions were successful, identify any post conversion needs and identify any internal process that could be improved upon
• Was the lead for the BIA of the Business Development Department
• Worked with various HDDS departments to gather information for HDDS Did You Know? and Newsletters
• Prepares conversion documentation for dealer to review throughout conversion process
• Coordinates internally so coworkers are properly prepared for meetings & calls with dealership management

Bachelor Of Science In Management

Liberal Arts And Sciences/Liberal Studies

Business