Aaron Hrabak Email & Phone Number

Cleveland/Akron, Ohio Area

• Actively supports potential and existing clients – Coordinate sales details, pre-sale material and after-sale deliveries• Meets with customers on and off company premises for discussions on job progress or job changes• Solve all major customer problems/queries that subordinates were not able to solve earlier• Manage a team of associates that focus on residential building• Assist and advise customers regarding usage and benefits of organization’s products and/or services• Oversee construction of special projects from inception to planning to completion• Analyzed vendor proposals and selected the appropriate one for each project• Act as a link between clients and workforce, reviewed work on clients’ behalf and issued reports to clients

9885 Rockside Rd. Valley View, Ohio

• Assisted Account Managers with external sales, including setting up appointments, reviewing of sales proposals, acting as a representative in the interim• Captured important client details in Saleforce.com. Created reports, exported critical spreadsheets and analyzed the data for strategic execution of future sales, training and other needs• Worked with external vendors to assess the needs of our dealer network and negotiate special pricing requests• Managed over 600 Harley-Davidson dealers’ firewall, anti-virus, wireless and training needs• Project Manager for over 400 customer server and SQL upgrades for the Harley-Davidson network• Maintained and delegated the content of HDDS.com - The website for the Harley-Davison dealers• Scheduled Relationship Manager training visits, based on customer needs• Deployment expert for the initiation, planning and the execution of EMV capable devices for the Harley-Davidson network.• Assisted the Project Manager in the initiation, planning and the execution our CRM CONNECT Global for the Harley-Davidson network.

9885 Rockside Rd. Valley View, Oh

• Led software conversions; including project timelines, reviewed dealership configurations, lead and scheduled team and dealer conference calls – through project completion• Conducted Action After Reviews (AAR) to ensure conversions were successful, identify any post conversion needs and identify any internal process that could be improved upon • Was the lead for the BIA of the Business Development Department• Worked with various HDDS departments to gather information for HDDS Did You Know? and Newsletters• Prepares conversion documentation for dealer to review throughout conversion process• Coordinates internally so coworkers are properly prepared for meetings & calls with dealership management

Bachelor Of Science In Management

Liberal Arts And Sciences/Liberal Studies

Business