Aaron J. Pierce Email and Phone Number
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HEAD OF ENGINEERING AND OPERATIONSDevSecOps Engineering (CICD) | Agile Tools Management | Systems/Tools Integration | Robotics Platform | Value Stream Management | Consumer Enablement Focused | 7x24 Operations | Cloud Migration | Vendor & Partnership Negotiation | Infrastructure Strategy & Design | CyberSecurity | Audit, Risk Collaboration |HIGHLIGHTS – • 20+ years’ experience in leading teams in vision, mission, and strategy for technology delivery• $7M+ operational costs reduction (30%) through automation and self-service capabilities• Migrated enterprise DevSecOps tools and data to the cloud and out-tasked operations to third party• 35% improvement of availability across all pre-production environments• Developed and implemented vision for Federated CICD pipeline including security and inner sourcing• Migrated all Enterprise Agile tools to industry leading platforms with SAFe practices templates incorporated• Implemented Flow Framework tools and practices across the enterprise• Negotiated multiple software contracts with industry leading terms and pricing• Formed and managed newly created Technology Delivery Management function • Developed and sold $650M franchise level outsourcing contract• Led Professional Services teams in Enterprise Architecture & Systems Management for Fortune 500 firms• Transitioned organization from operational only mindset to developer, engineering, and automation mindset KEY SKILLS –• Developing vision and innovation aligning technology with the needs of the ecosystem • Enabling an automation mindset at all levels of the team • Managing 7x24 onshore/offshore infrastructure and application Operations • Relationship management of vendors/outsourced partners, striving to continually maximize capabilities • Motivating and mentoring teams through high-pressure situations while upholding a high ethical standard.• Skilled at balancing expectations, deliverables, and the needs of the consumer• Collaboration with Internal / External Audit through clear communication, education, and innovation• Managing hardware, software, and labor budget• Developing next level business leaders and mentoring with focus on organizational and business training
Tiaa
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Head Of Devsecops Engineering & Application SupportTiaa Nov 2017 - PresentNew York, Ny, UsCurrently lead a team of onshore and offshore Developers, Engineers, and Scrum Masters responsible for driving consistent improvement through the democratization of software delivery technology and practices for the enterprise. Part of my responsibility also includes a leadership role in our Enterprise Cloud Business Office and Agile Practices Community. • DevSecOps Engineering: Responsible for all aspects of our Code Delivery Tools (e.g., Jira, GitLab, Gradle, Jenkins, Sonar, Artifactory and others) including budget, vendor management, engineering, 7x24 operations, roadmaps and future technology selection. This team is highly focused on Scalability, Self-Service/Developer Experience and Security as it relates to our tool chain and CI/CD pipeline development.• Enterprise Agile Platform: Responsible for the selection and management of all agile tools. Ensuring this toolset keeps pace with the ever-evolving user needs and industry practices is a critical component of success in this area. • 7x24 Pre-Production Operations: This team provides Level 1 and Level 2 support for over 800 applications across five test environments including various infrastructure components, mainframe batch and distributed batch systems. This team is highly focused on driving system availability through continual automation via COTS and opensource tools.• Test Environment Management: Includes management of changes, maintenance windows, code migrations, data refreshes, OS patching and environment upgrade coordination. • Datamart and Delivery: Develops dashboards to drive operational visibility, improved code delivery practices improved agile practices, and flow metrics. • Testing Tools Engineering: Responsible for all enterprise testing tools including performance testing, Mobile testing, and browser testing. Robotics Platform: Responsible for the Automation Anywhere Platform allowing business user the flexibility to automate manual tasks for their teams.
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Director -Institutional Financial ServicesTiaa Dec 2015 - Jun 2023New York, Ny, UsLead a team of engineers and Technical Delivery Managers accountable for the Systems Integration, Project Delivery and Tier 3 infrastructure support of applications aligned directly to our Institutional Systems and DevOps Systems; also responsible for the Product Management for the Enterprise WebShere Platform.Responsibilities include:• Systems Integration – Responsible for the physical and logical integration of the applications with the various infrastructure systems, such as Network, Servers, Storage, Middleware, Monitoring, and subsequent knowledge transition to Tier 1-2 teams. • Solution Development – Lead the translation of application requirements to infrastructure requirements and design. Align the Enterprise Technologies and Core Operations with LOB technology strategy and direction. Maximize the adoption of current internal / external cloud solutions and converged DB platforms. (V-Block, Tibco Fabric Server Oracle Exadata,)• Project Delivery - Overall responsibility for the leadership and delivery of the infrastructure integration supporting the Business Aligned Application Project Portfolio.• Availability Management - The team provides Tier 3 support during incidents. Review incident metrics and trends to identify and address opportunities to improve Availability. • WebSphere Product Management: Responsible for all engineering, deployments, Tier 3 Support and strategic roadmaps.
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Director - Individual Financial ServicesTiaa Apr 2011 - Nov 2015New York, Ny, UsLead a team of engineers and Technical Delivery Managers accountable for the Systems Integration, Project Delivery and Tier 3 infrastructure support of applications aligned directly to our Individual Business and Call Center Technologies: Banking, Brokerage, Advice, Insurance CRM, and Telephony.
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Director, Integrated Services Delivery & Utility Services At Tiaa-CrefTiaa Jan 2009 - Mar 2011New York, Ny, UsManaged a team responsible for the development and deployment of the newly announced Integrated Services Delivery and Utility Services. These functions facilitated the consumption of IT as a service via core utilities and a Services Delivery function. For each utility my team will develop a tactical and strategic roadmap including people, process, tools, KPI’s, cost model and chargeback model. • Hosting Utility: This team is responsible for the availability and performance of 90 web applications.• Testing Services Utility: Performs test coordination, environment configuration, performance testing, release management, and data cleaning across all technologies in the environment.• Collaboration Services: Includes full operational support for email, Blackberry, instant messenger, and sharepoint services.• Voice/Data Utility: Oversight of newly outsourced LAN/WAN operations and associated projects.• Integrated Services Delivery: Provides focal point for application development teams, performs supply/demand management and drives customer requirements into the utilities and other parts of IT Operations
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Advisory Board MemberGitlab May 2023 - PresentSan Francisco, California, Us -
Advisory Board MemberAtlassian Jan 2023 - PresentSydney, Nsw, Au -
Advisory Board MemberCloudbees Mar 2018 - PresentSan Jose, California, Us -
Digital Leaders CouncilApparo - Business And Tech Solutions For Nonprofits Oct 2023 - PresentCharlotte, North Carolina, Us -
Vice President, Frameworks IntegrationWachovia Corporate Investment Bank May 2007 - Dec 2008San Francisco, California, UsProvided leadership in fast growth organization challenged with global competitive and market pressures. Responsibility was to facilitate the consumption of a secure virtualized IT Utility Framework, underlying components and instrumentation. My team supplied technical leadership, engagement management and consulting throughout the project lifecycle, including Proof of Concept, detailed design, integration, and through production deployment. -
Principal / National Solution LeaderIbm Jun 2000 - May 2007Armonk, New York, Ny, UsClient facing revenue generating role responsible for leading large IT Transformation projects containing aspects of server/storage consolidation, platform migration, and virtualization as well as drive the use of automation. This role also required me to perform many practice management activities as well as lead by example through individual contributions.• Lead a team of architects and business analysts in the development of the organizations’ largest IT transformation and Strategy and Architecture projects.• Was also currently responsible for business operations and capacity planning for an $88M services business.• In this role I also lead the development if intellectual capital supporting the full lifecycle of IBM’s engagement delivery models including assessment, design, and deployment.• Developed and retained oversight of a number of projects including technology strategy, design and deployment of VMware on blade environments including network, storage and provisioning, large IT Services assessment, test environment re-engineering, and virtualization pilots. -
District Manager / Solution ArchitectAt&T Solutions Oct 1998 - Jun 2000Dallas, Tx, Us -
Executive ConsultantMci Systemhouse 1991 - Oct 1998Us -
Management And Technical RolesMci 1989 - 1997Basking Ridge, Nj, Us
Aaron J. Pierce Skills
Aaron J. Pierce Education Details
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The Polytechnic Institute Of New York UniversityManagement Of Information Systems -
Suny Polytechnic InstituteTelecommunications
Frequently Asked Questions about Aaron J. Pierce
What company does Aaron J. Pierce work for?
Aaron J. Pierce works for Tiaa
What is Aaron J. Pierce's role at the current company?
Aaron J. Pierce's current role is DevSecOps | Cloud Migration | Agile Tools Management | Operations | Systems Integration | SaaS | Infrastructure Strategy | CyberSecurity | SDLC | Advisory Board Member.
What is Aaron J. Pierce's email address?
Aaron J. Pierce's email address is aa****@****ail.com
What is Aaron J. Pierce's direct phone number?
Aaron J. Pierce's direct phone number is (212)-490*****
What schools did Aaron J. Pierce attend?
Aaron J. Pierce attended The Polytechnic Institute Of New York University, Suny Polytechnic Institute.
What skills is Aaron J. Pierce known for?
Aaron J. Pierce has skills like It Strategy, Integration, Vendor Management, Enterprise Architecture, It Service Management, Strategy, Sdlc, Business Analysis, Cloud Computing, Disaster Recovery, Outsourcing, Management.
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