Aaron Johnson Email & Phone Number

Norwich, England, United Kingdom

Wymondham

Norwich, United Kingdom

Norwich, United Kingdom

• Responsible for the day to day running of the park with a team of 34 employees • Health & Safety risk assessments and method statements to ensure the safety of customers and staff • To Increase Management's effectiveness by recruiting and selecting staff • First call for administrating and treating all first aid calls • Responsible for staff awareness, showing visitors around the centre to promote the park facilities • Orienting all training and coaching courses • Maintain all staff awareness on communicating values, strategies and objectives. • Implementing of all staff appraisals • Investigate and deal with customer complaints • Update online customer reviews and strive to improve any suggestions made to create a safer environment • Cash reconciliation at end of the day and management of payroll • Implementing & organising rota shifts. • Responsible for counselling staff and all disciplinary hearings • Appraising job results, developing incentives • Developing a climate for offering information providing educational and training opportunities for staff • Solely responsible for profit and loss • Co-ordinating actions with corporate staff & marketing team

Cambridge, United Kingdom

* August 2014, I was promoted to Health Club Manager with the responsibility of running the leisure and fitness complex and Managing a team of 14 staff * Responsible for completing rotas on a monthly basis plus checking all timesheets for accuracy before sending off to payroll department * Planning and preparing all monthly meetings * Attending profit & loss meetings with the hotel General Manager and board of Directors * Dealing with the public and problem solving * Increasing business demand by launching marketing promotions to increase membership Responsible for recruiting new staff and interviews* Training new staff to comply with company policy and standards * Staff appraisals and implementing any training required * Setting the best possible example in line with the company's vision and mission statement as well as managing day to day operations. * Responsible for first aid calls and all certificates are updated on a regular basis * Checking all Health & Safety codes are in practice and being administrated

Norwich, United Kingdom

* To assist the contracts Manager with the day to day running of the Leisure Centre * Train to create a risk-free environment in case of evacuation * To be flexible to cover all areas of the leisure club * Dealing with challenging customers from diffusing the problem to calming down the situation * Able to Investigate and deal with customer complaints to find a resolution * All cash/bank reconciliation at end of the day * Responsible for organising the rota to cover all areas * Able to resolve pool plant issues * Promoting the leisure centre to gain membership * To arranging gym inductions and fitness classes * To be aware at all types of Health & Safety issues * Responsible for all staff awareness * Checking premises are secure at the end of the day.