Aaron Joseph Tecson Email & Phone Number

United States

Pampanga, Central Luzon, Philippines

-Monitored workflow to improve employee time management and increase productivity.-Mentored newly hired employees on operating equipment and safety and developedtraining manual to use for reference.-Maintained clean and well-organized production areas to avoid violations or unnecessarywork delays due to hazards or inefficient layouts.-Handled customer complaints, resolved issues, and adjusted policies to meet changingneeds.-Handles advertisements and branding materials.-Collection of payments for fabricating engineering materials for clients.-Installation of engineering materials.-Deals with suppliers of carwash materials and fabrication materials.-Coordinated communication with clients for PO creation.-Established strong vendor relationships to maintain and support the business-Responsible for collecting client payment.

-Resolved problems, improved operations and provided exceptional service.-Identified plans and resources required to meet project goals and objectives.-Monitored project performance to identify areas of improvement and make adjustments.-Provided detailed project status updates to stakeholders and executive management.-Monitored project progress, identified risks and took corrective action as needed.-Organizing events for stakeholders and investors.-Promoting projects with other communities.-Delegating and monitoring tasks for each team member.

Australia

-Resolving customer's concerns and inquiries through email.-Responsible for logistics, tracking and lodging investigations for packages.-Email management Data entry-Order fulfillment and order dispatching.-Processing gift cards, discounts, refunds and payments. Processing tax refunds forforeign customers.

Angeles, Central Luzon, Philippines

-Generated documentation and information required for customer shipments.-Planned and supervised shipments from production to end-user and scheduled daily andweekly routes.-Tracked orders and notified customers of status or potential delays.-Coordinated shipping requests for expedited delivery and documented accurately toachieve correct billing.-Liaised with internal and external stakeholders to facilitate smooth operations.-Conducted investigations to resolve issues related to logistics and cargo movements.-Maintained excellent working relationships with customers by efficiently responding toinquiries and complaints.-Coordinated shipments and tracked progress to facilitate timely delivery.-Monitoring high-value packages. Coordinating with UPS sorting facilities to ensure thesafety and on-time delivery of packages.

City Of San Fernando Pampanga