-Provided high-touch customer support through phone, email, text and video chat to ensure subscriber retention and overall satisfaction, supporting 74% growth in total subscribers-Educated subscribers and consumers on Four Sigmatic’s product offerings, ingredients, benefits with a 96.2% customer satisfaction rating over nearly 2 years -Supported the launch of 16 new adaptogen products, mitigating customer issues for each one and proactively contributing to preparing FAQs leading up to launch

-Represented the brand and provide product education to customers and store staff in key retail accounts such as Whole Foods and Erewhon-Maintained and improved brand presence by increasing SKUs on shelves, growing space on shelf and improving placement in key retail accounts by building relationships with staff and driving sales within store in Los Angeles area (Drove an increase in sales by an average of 101% at key Whole Foods stores)

-Managed staff schedules and training, driving and tracking sales and inventory-Offered in-depth product education and one-of-a-kind experience to customers in Los Angeles-based storefront where I was able to connect through deep conversations, often 1-on-1, and build relationships with the community and customers.

Studied with The Institute for Integrative Nutrition

2008 Campaign to Elect Barack Obama President of the United States

LiveFeed was a Grassroots organization in St. Louis. It engages the music industry in fighting hunger in our city.