Claims Administrator
Analysis of insulation claims received from service providers on behalf of the Warmer Kiwi Homes division of EECA. Reviewing claims documents against claim records to ensure consistency. Reviewing service providers invoices to ensure EECA subsidy payments align with document data received. Monitoring of internal inboxes and sending email responses to Service Providers in an efficient manner. Building and maintaining effective relationships with internal and external stakeholders. Peer reviewing colleagues claims analysis to ensure any errors missed were rectified before claims were released. Data entry using platforms such as SharePoint, Sales Force, GEM, MS Word and Excel