Aaron King

Aaron King Email and Phone Number

Software Engineer (.NET, MVC, Web Forms) @ Alambda Systems
Pana, IL, US
Aaron King's Location
Pana, Illinois, United States, United States
Aaron King's Contact Details

Aaron King personal email

About Aaron King

Introducing Aaron J. King, a dynamic IT professional boasting over a decade of experience in diverse IT and cloud environments. His career is a testament to his excellent capacity in enhancing system efficiency, security, and troubleshooting across various platforms. His stand-out projects include managing 5,000 device migrations at Conagra Foods and decreasing incident response times by 30% at Humana Healthcare. His proficiency in ITSM tools and adeptness in technical support roles sets him apart in the fast-paced IT industry.Cloud Environment Management Aaron has garnered significant experience in the administration and optimization of Microsoft 365 Azure environments. During his tenure at Lewis Automated Business, he made remarkable contributions toward improving cloud infrastructure security posture through design and implementation of multi-region Azure solutions. His role also extended to leading cloud-based migrations and enhancing system availability.Desktop and Mobile Device Management Overseeing large-scale migrations of mobile devices, Aaron has developed an expertise in desktop, laptop, and mobile device management. His hands-on experience with Microsoft Intune and UEM Airwatch is evidenced by his impactful role in the critical migration of 5,000 iPhones and iPads at Conagra Foods.IT Support and System Security Aaron's impressive record in IT support is underscored by his experiences at Interapt, where he provided comprehensive IT support, significantly boosting user satisfaction. His abilities extend to configuring and administering Active Directory and Group Policy Objects, crucial to enhancing network security and operational efficiency. Moreover, Aaron has demonstrated notable knowledge in cybersecurity practices and compliance adherence, underscoring his commitment to maintaining network and data integrity.Looking towards future opportunities, Aaron aspires to leverage his IT expertise and broaden his scope within cloud environments. His professional objective is to drive transformative IT strategies that improve system efficiency, security, and end-user experience. Employers, collaborators, or industry peers who value such passion and drive are encouraged to connect with him for prospective partnerships.

Aaron King's Current Company Details
Alambda Systems

Alambda Systems

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Software Engineer (.NET, MVC, Web Forms)
Pana, IL, US
Website:
alambda.systems
Employees:
26
Aaron King Work Experience Details
  • Alambda Systems
    Software Engineer (.Net, Mvc, Web Forms)
    Alambda Systems
    Pana, Il, Us
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  • Grain & Protein Technologies
    It/Ot Operations Technician
    Grain & Protein Technologies 2024 - Present
    Provided comprehensive support for all IT and OT assets, ensuring optimal performance and minimal downtime.Offered smart hands support for other IT departments, including network and hosting services.Maintained and troubleshot network infrastructure, including switches, routers, and wireless access points.Installed, configured, and maintained IT workstations, printers, devices, and both desktop and server hardware/software.Ensured systems were up-to-date and secure through regular updates and maintenance.Implemented and maintained cybersecurity protocols to protect against threats.Responded promptly to IT and OT incidents, minimizing operational impact.Maintained accurate records of system configurations, changes, and incidents.Processed tickets as second-level support to efficiently resolve technical issues.Provided training and support to end-users to enhance their understanding and utilization of IT and OT systems.
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  • Geocrime Analytics Inc.
    Azure Cloud Administrator Intern
    Geocrime Analytics Inc. 2023 - Present
    Throughout GeoCrime Analytics Inc, I performed the role of contact person for Microsoft 365/Azure Administrator.Responsible for installation and configuration of Azure services.Designed and deployed Azure virtual machines, ensuring optimal configurations for performance and cost efficiency.Implemented Azure Virtual Networks and Subnets, managing network security groups for secure communication.Administered Azure Active Directory, managing users, groups, and roles for seamless identity and access management.Configured and monitored Azure Backup and Azure Site Recovery for disaster recovery and backup strategies.Translate business requirements to technical.Assist with all stages of the test, development and maintenance.Manage Azure subscriptions.Manage resource groups.Manage role-based access control.Implement and manage storage.Import and export data to Azure.Implement Azure backup.Deploy and manage virtual machines (Create and configure VMs for Windows and Linux).Manage VM’s backups.Configure and manage virtual networks.Monitor and troubleshoot. Create and configure a Network Security Group.Implement Azure load balancer.Integrate on-premises network with Azure virtual network.Migrated on-premises infrastructure to Azure, managing the entire migration lifecycle.Implemented and managed Azure DevOps for continuous integration and continuous deployment (CI/CD) pipelines.Optimized Azure resources for cost-effectiveness and performance, leveraging Azure Cost Management tools.Conducted regular security assessments and implemented Azure Security Center recommendations.Led the implementation of SRE best practices, including monitoring, alerting, and incident response.Collaborated with development teams to improve application reliability and performance.Implemented and maintained automation for infrastructure provisioning and configuration management.Conducted post-incident reviews and implemented preventive measures to enhance system resilience.
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  • Teksystems
    Deskside Support Technician (Apple Iso)
    Teksystems 2024 - 2024
    Hanover, Md, Us
    Provided face-to-face customer support (Tier 3 Help Desk) for hardware/softwaretroubleshooting and diagnosis, as well as customer education. Supports large scale migration from UEMAirwatch to Intune for ~5,000 iPhones and iPads at various locations. Coordinates with leadership at each location, performing the migrations on the datetimes scheduled, and tracking status & completion. Performs factory resets on the mobile device, then sets it back up, and validates functionality afterward along troubleshooting any issues. Installs and configures apps on iPhones & iPads. Enrolls the device Intune, installing and setup of MFA, Outlook, and Teams. Performs installation and setup of other job specific applications for iPad users. Sets up new iPhones and or new SIM cards and verifies cellular connectivity. Performs prep work ahead of each site’s migration. Updates tracking system with status updates and completion. Performs system updates as a part of each migration (i.e. transfer of licenses, removing device from old MDM system, etc.)
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  • Interapt
    It Support Analyst
    Interapt Dec 2022 - Dec 2023
    Louisville , Kentucky, Us
    Provide IT support for Humana Healthcare & Homecare Homebase employees/contractors with Genesys Cloud/CRM/Citrix in the United States and International. Assist CSS IT Support Team when necessary past incident tickets are at an all-time high. Created and resolved current, past incident tickets, Genesys/CRM/OTKA tickets using the ServiceNow Incident Management tool. Productivity Tools used for documentation, communication, and training and development (Zoom Communications, Google Workspace, OKTA, Slack, and Microsoft Office Suite (365)). Resolved password reset and connectivity issues in Genesys Cloud, Citrix, and CRM. Configured and managed Active Directory and Group Policy Objects configuration, and deployment in enterprise setups. Managed and maintained Freeport on-premises Active Directory services - directory management, sites and service management, domain controllers’ health and services, permission and delegation, group policy, security policies. Administration of Citrix, Active Directory, Windows XP, and Windows Server 2019. Trained and developed new support analyst on how to resolve end-user’s complex problems. Supported critical network services including active directory, DNS, DHCP, and Web services. Handled a high volume of inbound calls from users with PC’s, Servers, Printers, Networks, VPN & WIFI (Ethernet & Wireless), Performance, Mic & Cameras, Peripherals, Routers, Switches, IP Addresses, and Domain Environments. Created User accounts using active directory services and password resets. Troubleshooted end-users’ software related problems via telephone support, chat, video, and remote support (Bomgar/Beyond Trust). Created and maintained Documentation and Knowledge Articles for troubleshooting end-user’s issues for solutions.  Identified and escalated end-user’s priority cases to appropriate departments.
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  • Jpmorgan Chase & Co.
    Software Engineering Virtual Experience On Forage
    Jpmorgan Chase & Co. 2023 - 2023
    New York, Ny, Us
    Set up a local dev environment by downloading the necessary files, tools and dependencies. * Fixed broken files in the repository to make web application output correctly. * Used JPMorgan Chase’s open source library called Perspective to generate a live graph that displays a data feed in a clear and visually appealing way for traders to monitor.
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  • Vdart
    Promoted: Fraud Agent/Triage Agent/Quality Assurance
    Vdart Apr 2021 - May 2022
    Alpharetta,, Ga, Us
    • Confer with victim by telephone of their ID Theft Referral or Fraud Referral to was submitted. Record details of complaints or comments from victim, and give detail information of documentation needed for investigation, as well as actions that will be taken.• Gathered and analyzed pertinent data to determine the appropriate course of effective action in the processing of fraud claims.• Communicate with consumers and merchants to investigate suspicious activity.• Research I.P. Address locations using various in-house database.• Determine existing fraud trends by analyzing accounts and transaction patterns.• Edited assignments, solved problems, and identified solutions for fraud agents.• Decreased IT workload by 20% due to improvement of QA processes.Pervious Position: Claims Customer Service Representative (Accenture) UIA = Michigan Unemployment Insurance Agency· Receiving telephone, written, fax, and e-mail inquiries concerning eligibility benefits determinations, and claims adjudication questions or payment problems.· Applying appropriate provisions of regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries. · Obtain and analyze claims data to determine specific problem area including external communication to obtain data.· Complete research and provide a final resolution to inquiries within contractual requirements.· Informing supervisory staff of system problems when identified, researching problems to provide backup data and examples when needed. · Review customer claims for accuracy and recovers any inaccurate losses. Educates claimants as needed by reiterating/clarifying items previously discussed with the account manager. Assisted claimants with enrollment/benefits questions, processed terminations, benefit, and verified benefits and eligibility.
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  • Innover Digital
    It Customer Support (Hybrid)
    Innover Digital 2022 - 2022
    Alpharetta, Georgia, Us
    Provided IT support for Frontier Communication customers with anti-virus software, internet, phone, cable, and any devices that connect to the internet, while assets customers need, best interests, and build confidence, credibility, rapport, and mutually beneficial relationships. Delivered outstanding technical support to Frontier Communications customers via phone, chat, and remote access. Diagnose low-level OS, network, and hardware issues across customer devices. Maintain 90% customer satisfaction score by resolving issues quickly and with a positive attitude. Handled a high volume of inbound calls of users with PC / Server / Printer / Network problems. Identified customer concerns or issues and resolved them or escalated to the next level of support when necessary. Created and resolved current/past incident tickets/CRM tickets using the Zendesk Incident Management tool. Troubleshoot end-users’ software related problems via telephone support, video, and remote support. Utilized resources such as knowledge base, white papers, websites, and resolved ticket information and help tools to locate solutions to documented problems. Identify problems and provide solutions to client issues ensuring client satisfaction and productivity. Troubleshoot LAN and wireless network issues.
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  • Vxi Global Solutions, Llc
    Advance Technical Support (At&T)
    Vxi Global Solutions, Llc 2020 - 2021
    Los Angeles, California, Us
    Highly skilled technical support agent whose problem-solving style is analytical, careful, and deliberate. Able to assess customer needs, best interests and build confidence, credibility, rapport, and mutually beneficial relationships. Led key security initiatives including laptop compliance checking, AV rollouts and disaster recovery planning. Implemented critical access management controls and designed end-to-end SOX compliance procedures. Enhanced security posture through firewall, IDS, proxy server and antivirus management Managed incident tickets and CRM tickets using Salesforce Service Cloud. Managed call flow and responded to technical support needs of AT&T customers. Troubleshooted and adjusted correct potential phone problems. Provided base IT support to non-technical personnel within the business. Train new employees and explain protocols clearly and efficiently. Utilized resources such as knowledge base, white papers, websites, and resolved ticket information and help tools to locate solutions to documented problems. Cross-trained and provided back-up for other customer service representatives when needed. Achieve consistent #1 and #2 ranking in monthly metrics, including call duration, number of calls per shift, and customer satisfaction.
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  • Steel Magnolia Group
    Virtual Technical Event Supervisor
    Steel Magnolia Group 2020 - 2020
    Atlanta, Georgia , Us
    Managed all areas of events, from pre-planning through the event day, and post-event activities. Supervised technical support team and determined appropriate levels of staffing and budget to stay within given monetary parameters.• Provide consultation, preparation, planning, and execution of events.• Perform event related tasks, such as conference bridge scheduling, data input, answering audience members inquires, location design edits and custom reports generation.• Train new employees and explain protocols clearly and efficiently.• Act as product and subject matter expert.• Actively participate and contribute in strategy discussions ensuring customers meet program goals and success metrics.• Providing technical support and guidance during project implementations.
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  • All-N-One Security Service
    It Security
    All-N-One Security Service 2018 - 2020
    Responsible for managing security infrastructure including firewall, proxy, IDS, and AV. Initiatives including the development of a laptop’s security check, anti-virus roll-outs, problem management, the launch of recovery sites and data leakage protection. • Execute critical risk and business impact assessments and continuity and recovery management plans white addressing security and business continuity concerns in a professional manner. • Assume responsibility for managing security infrastructure including the firewall, proxy, IDS and AV. • Serve as leader for several initiatives including development of a laptop security services check, anti-virus roll-out, problem management, launch of a disaster recovery site and data leakage prevention. • Productively refine and document crucial security policies and guidelines. • Implement integral SOX procedures for access management while extensively evaluating and improving related procedures.
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  • Kroger Technology
    Techology Consultant
    Kroger Technology 2016 - 2018
    Cincinnati , Oh, Us
    Held multiple positions of increasing responsibility and technical scope for this leader in payment and information systems. Specializing in; currency services, information management and delivery services remittance services and cheque services. • Accomplished major strategic goal and client commitment through the development and implementation of a new Change Management Program, a technology driven client response platform. Analyzed existing using dynamic content in a PDF format that proved to be cutting edge and scalable despite a lacking funding and technical resources. • Reviewed over 2500 control form across company for ISO certification. Developed proper inventory system for forms management using SharePoint. • Created document management system using SharePoint. Consulted with all levels of management and staff to understand and provide solutions for internal administration needs. Built site standards to ensure the integrity, stability, and security of SharePoint data.
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  • Motorola Solutions
    Junior It Support
    Motorola Solutions 2015 - 2016
    Chicago, Il, Us
    Employ a proactive and participative approach and unique blend of technical, analytical, and relationship management skills to implement and resolve simple and complex IT challenges. • Resolved both internal and external customer support requests utilizing remote access tools available. • Monitored and adjust OS image and software configuration parameters to maximize end-user efficiency and enhance software performance. • Setup, modify, troubleshoot horizon VDI systems on pcs and 10zig and thin client. • Processed new hardware requests as well as processing of po's for new equipment such as desktops, laptops, monitors. • Used of HP service manager to accept and document problem tickets from start to resolution and verify change requests. • Performed root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
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Aaron King Skills

Payroll Cctv Customer Service Microsoft Office Powerpoint Firearms First Aid Aed Supervising Security Data Entry Security Management Asset Protection Accounts Payable Accounts Receivable Quickbooks Outlook General Ledger Microsoft Excel Microsoft Word Bank Reconciliation Journal Entries Bookkeeping Time Management Accounting Strategic Planning Team Building Public Speaking Problem Solving Leadership Management Marketing Social Media Google Docs Training Networking Teamwork Finance Social Networking

Aaron King Education Details

  • Quickstart Inc.
    Quickstart Inc.
    Azure Administration Program
  • Alambda Systems
    Alambda Systems
    Azure Cloud Developer Certification Program
  • Techbridge, Inc
    Techbridge, Inc
    Information Technology
  • Bankwork$
    Bankwork$
    Banking
  • College Of Business – Concordia University Chicago
    College Of Business – Concordia University Chicago
    Organization Management And Human Resource Management

Frequently Asked Questions about Aaron King

What company does Aaron King work for?

Aaron King works for Alambda Systems

What is Aaron King's role at the current company?

Aaron King's current role is Software Engineer (.NET, MVC, Web Forms).

What is Aaron King's email address?

Aaron King's email address is aa****@****tal.com

What schools did Aaron King attend?

Aaron King attended Quickstart Inc., Alambda Systems, Techbridge, Inc, Bankwork$, College Of Business – Concordia University Chicago.

What are some of Aaron King's interests?

Aaron King has interest in That I Will Have Real World Experience, Also Grow Within The Company.

What skills is Aaron King known for?

Aaron King has skills like Payroll, Cctv, Customer Service, Microsoft Office, Powerpoint, Firearms, First Aid, Aed, Supervising, Security, Data Entry, Security Management.

Who are Aaron King's colleagues?

Aaron King's colleagues are Timothy Chesnut, Meron Arefaine, Gabriel Loyd, Yordanos Kubrom, Dawn Aarup, Troy Fields, Vee G..

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