Responsible for global management and direction of University’s Central Florida Campus.Analyze areas of growth, profit and opportunity for the organization and provide recommendations to executive management.Managed and was responsible for a student base of 2800 and was responsible for student experience scores, accounts receivable management, and faculty satisfaction. Responsible for an annual revenue budget of 30 million dollars, and consistently reached 95% of my goal from 2010-2013, during significant organizational change.Maintained 100% of staffing budget through positive accountability, responsible hiring and training, and a positive staff culture.Developed successful relationships with external vendors, volunteer agencies, and politicians.Increased student experience scores from 4.7 to 7.1 on a scale of 10 from August 2010 to April 2013.Successfully managed an annual profitability budget of 12 million dollars, reaching 102% of budget consistently between August 2010 and April 2013.

Budget and Cost Center reporting and analysis.Sarbanes-Oxley, FERPA, and GAAP compliance responsibility for campus staff.Revenue and Profit forecast and analysis.Reduced Accounts Receivables by 25% from 2003 to 2006.Increased new student retention by 15% and existing student retention by 20% from 2003-2007 to reach 82% and 79%, respectively.Forecast and manage an annual budget of 20 million dollars.Reduced Bad Debt from 5.2% of annual profit to 2.3% from 2003-2007.Utilize Oracle, PeopleSoft, and all Microsoft Windows applications daily.Improved customer satisfaction ratings by 38% from 4.6 to 6.5 on a scale of 10.Assist department heads with budget restrictions.Developed Leadership Development Programs for existing staff members.

Attracted and retained over 120 new students over the course of 13 months.Accepted and made over 100 incoming and outgoing student phone calls on average, dailyAdvised undergraduate and graduate students on admissions requirements.Developed academic plans for degree or certificate completion.Maintained a successful student service rating of over 90% positive student interactions.Follow Sarbanes-Oxley, FERPA, Department of Education regulatory compliance.