Director Of Training And Practice Development
Shawnee Mission, Ks, Us
• Provide direct internal support and follow-up in conjunction with an External Practice Development Team and Field Leadership.• Manage team of internal and external practice development coaches, identifying unique needs of each Advisor and implementing appropriate coaching solutions. • Oversee all staff, communication, support programs, processes and tracking related to product, platform, Advisor workflow, program development & delivery, technology, tools and regulations.• Lead regular leadership calls with Markets and Practice Development personnel to assist in developing solutions for engaged Advisors.• Create, deliver and engage in regular delivery of Advisor and leader specialized content • Field incoming inquiries to create solutions for Advisors and Field Leaders. • Proactively reach out to Advisors at various stages inside specific specialization to provide support, updates and escalation. • Create and communicate Practice Development action plans to Field Leaders and Advisors and engage them in implementation and execution.• Facilitate communication and coordination between the field and home office resources. • Work with and advise Senior Management on new processes, procedures or support opportunities/ideas from Field Leaders, Advisors and home office teams. • Serve as the primary contact for other departments in collaboration and integration of processes and procedures supporting Advisor Development initiatives.• Proactively engage Field Leaders and Advisors in development of solutions and anticipation of needed guidance.• Collaborate with internal partners to create and deliver needed training and resources for Advisor and Field Leader execution.• Support field market staff and engage Advisors to monitor progress on underperforming personnel in Regions and work with leadership to deliver appropriate improvement strategies.