Aaron L. Email & Phone Number

Vista, California, United States

Vista, California, United States

Oceanside, California, United States

San Diego, California, United States

Certified District Service ManagerKey Point Contact for all Clients, covering La jolla to Santee to Chula Vista and San Ysidro Areas.Lead all negotiations and contract renewals.In-charge of on-boarding process, maintaining contact with our client at all times to ensure an effective transition.Executed multiple 3 and 5 year contracts with new and existing clients.Focused on customer retention over client aquisition, leading all contract renewals and engaging in the renewal process 1 year before contract expiration.Managed daily, weekly, quarterly and yearly activities of 6 - 11 RSR’s.Conducted daily business meetings with our service members and route drivers.As a part of UniFirst’s weekly billing cycle, I was responsible for account credits and cash handling, collecting and overseeing accounts worth anywhere from $641,00 to $1.1 million dollars in total from our 6 - 11 RSR’s, weekly.Showed my ability to learn a very complex billing/invoicing applications and software it in a short period of time in a fast-paced environment.Became an expert in UniFirst's SaaS, titled Unifirst Business Solutions (UBS)Worked extensively with IT and my deployment team on developing better training methods and policies to improve our implementation process.Lead teams of 6-12+ specialists implementing our new UNIFIRST software and training each site's staff, which can vary from 50-500 employees depending on location size, on how our new software will interact with all departments within UNIFIRST.As a part of UniFirst's SaaS, we deployed a new handheld device that we were specifically implementing in our service department.Specialized in training our serivce members on this new handheld device and its functionality, making UniFirst's business practices more efficient in all areas.Utilized my leadership role to run daily and our once weekly business meetings to discuss company analytics and goals for the next deployment.

Carlsbad, California, United States

San Diego County, California, United States

Head of business strategy and development, using specific techniques to target and acquire new business/clients, targeting multiple high-end assisted living facilities such as, The Vi, in La Jolla, and on-boarding numerous clients throughout San Diego County,Increased profit by 30%+ year over year by incorporating digital ads and online marketing to accompany our direct sales technique, grossing 800k-2.1M annually during 2018 – 2021.Lead employee training along with implementing client suggestions resulting in 100% client retention.Managed and oversaw the training and development of 25+ employees. Spearheaded, negotiated and finalized business contracts for potential clients throughout all of San Diego County in need of our specialized care.Regularly connected with our patients to ensure standards were consistently fulfilled and we were partnering our clients with the best skill set and expertise that best fit them.Ensured all licenses and agreements to continue business were being updated and completed promptly. monthly and yearly.Managed financial processses in general bookkeeping, contract renewals, payroll administration, and also curated a base contract form format to follow.Meticulously scheduled our caregivers with clients based on specific care needs and requested timeframes.Issued monthly statements and invoices to keep contracts valid.Partnered with A&M Care Founder to build health and wellness regimens to provide quality and suitable care.Lead policy safety training course once a month to ensure safety.Scheduled route services for clients needing transportation to doctor appt, dentist appt, shopping trips, etc.