Focused on the strategic implementation of industry utilities as part of Bank of America’s Know Your Customer (KYC) processes for client on-boarding and refresh.Responsibilities included:o Evaluating current performance and identifying opportunities for industry/vendor productso Developing recommendations and roadmap for continued usageo Partnering with compliance and business partners to ensure sufficient controls and training/communication is developedo Designing end to end processes that include global sales, compliance and operationso Providing day-to-day oversight of utility usageo Manage the contribution of Bank of America’s entities to the SWIFT KYC Registry for correspondent banking due diligence Know Your Customer requirements o Working with vendors to provide feedback on products, develop trainings and manage access

Responsible for four Business Technology Group (BTG) portfolios including Market and Prime Brokerage Risk, Risk Data Services, Quartz Program Management and Testing Technology. Ensured portfolio of applications were compliant with Bank standards and policies.Established relationships with key partners within Application Development, Audit, Production Support, Global Information Security (GIS), Business Control Monitoring and Readiness (BCMR) and Technology Infrastructure (TI) to work though the issue identification, disposition and remediation process. Served as the Risk Lead for several Audits including the annual Sarbanes-Oxley (SOX) testing with Price Waterhouse Coopers (PwC), Prudential Regulation Authority (PRA - Bank of England), Data Lineage assessment, PwC Prime Brokerage assessment, Enterprise Quality Control testing, Global Information Security Non Public Information Logging and Monitoring assessment and the GIS Access Control Testing.Prepared and presented documentation for the tracking, monitoring, and escalation of all risk related issues to the Senior Leadership Teams on a regular basis.

Main risk contact to receive all escalations, Manual Ethical Hacks, Control Gap Analysis and QC testing reports. Drove the identification and disposition of several Self Identified Audit Issues (SIAIs) across the organization as well as the Standardized Technology and Operational Risk Management (STORM) issues. Consistently provided status updates for all risk items.Prepared and presented documentation for the tracking, monitoring, and escalation of risk related issues to the Senior Leadership Team during bi-weekly Risk Review meetings to ensure the leadership was aware of all current and emerging risks.Responsible for the annual update of the Deposits and Insurance Technology Business Recovery Plan and Business Impact Analysis. These documents capture the organizational plan in case any unforeseen event impacts the availability of the workforce.Conducted audit preparation exercise evaluating evidence from 171 applications across key regulatory and internal requirement standards and policies. Collected, evaluated and cataloged over 1,600 artifacts and provided regular reporting to Senior Management throughout the exercise. Closed the Q4, 2012 Technology Audit with a 'Satisfactory' rating. Assisted in the development and distribution of an organizationally wide monthly risk newsletter to disseminate essential risk information to every employee in the Consumer Products Technology (CPT) hierarchy (~2,000 resources).

Highest undergraduate position in the Department of Recreational SportsManaged and supervised three multimillion dollar facilities and up to 200 employees per shiftServed as a key link between professional staff, graduate assistants, student employees, and participants by supervising the enforcement of and providing rationale for all policies and procedures

Supervised up to 20 employees and 200 participants per shiftTrained and evaluated intramural officials on their performance Ensured the safety and proper conduct of all participants, spectators and staff Conducted leadership seminar for incoming competitive sports supervisors each semester Oversaw the daily/nightly contests for team sports and special events and made final decisions at all game sites Enforced policies and procedures which contributed to the development of a safe, professionally managed, and well organized Intramural Sports program

Created a successful landscaping company by developing a promotional plan to produce a robust customer base Built strong connections with numerous clients, many customers stayed for the entire six-year-span