I led the engineering team of 18 charged with delivering a best-in-class compute platform.Main oversight and leadership surrounded:— Delivering scalable, reliable, performant, secure, and cost-effective systems to increase product value and deliver stakeholder needs.— Managing third-party partners.Top achievements span: ► Expanded oversight from single product to 2 sub-teams with 5 products spanning compute infrastructure and operating systems.► Steered strategic and tactical solutions to increase cost efficiency, deliver focused value to customers, heighten predictability, and improve overall planning.► Delivered multimillion-dollar savings by improving system efficiency 80%+ while scaling 250%, addressing business concerns, increasing product confidence, and providing scalable infrastructure architecture. ► Evolved engineering function and culture during 40% headcount growth, hiring top engineers with focus on development and engagement. Maintained attrition rate under 12% against organizational average of 22%. ► Increased delivery from under 40% to over 80%, guiding elevated incident management and planning processes to improve trust and introducing transparent practices that improved customer experience.

*As Director of Cloud Infrastructure*With a team of 30+ I built and executed the product vision, roadmaps, and technical strategies needed to move us into the future.Main oversight and leadership surrounded:— Breaking down internal silos to form trust-based relationships while improving engineering team education to expand impact and optimize platform utilization.— Driving down incidents through engineering-wide operational readiness and data management processes. — Partnering cross-functionally to drive execution and align on product direction, objectives, and priorities.Top achievements span: ► Captured $1.5M in annual savings by renegotiating and consolidating vendor contracts.► Transformed engineering team culture while right-sizing organization to improve velocity, customer success and engineering practices, including operational readiness and reliability.*As Director of Enterprise & Shared Services*I oversaw enterprise-focused account and team management features, authentication, data migration, and foundation services (shared services).Main oversight and leadership surrounded:— Partnering with executive team to develop strategic vision and execution plan to open revenue channels.— Managing total team of 50+ with 6 management-level direct reports.Top achievements span: ► Owned engineering for 90% of product-driven company revenue – almost $100M annually – aligning with enterprise objectives while establishing best practices to support development of new products.► Supported conversion from monolith architecture to microservices architecture, delivering foundational shared services, including blob storage abstractions, Kafka-backed real-time event abstractions, and bring-your-own-key data encryption for enterprise security.► Opened revenue and sales opportunities with larger corporations by partnering with VP of Product and Head of Security to build enterprise features, including single sign-on and auditing systems.

As part of a working board, we were a group of people with a variety of skills, experiences, and backgrounds, all passionate about investing in the future of Africa, and the Democratic Republic of Congo in particular. My responsibilities included funds and donor development, technical strategy and support, and voting on key issues facing GBA including initiatives, staffing, and budgets. I also traveled to Kinshasa to participate in local relationship-building meetings as well as teacher evaluations and qualitative data collection.I will forever be Malembe Rise's biggest supporter. We'll change the world malembe, malembe -- slowly, one step at a time.

I modernized our infrastructure and development processes to ensure reliability, safety, and consistency in our releases. I delivered custom product dashboards allowing customers to quickly create powerful summary views of complex data. I implemented Snowplow-based analytics with custom enrichments in the data pipeline.I helped move the organization forward through uncertainty by providing influence-based leadership at all levels from C-suite to interns.

Supporting the expansion of this boutique consulting company, I headed product development inside tech startups, directing engagements for multifaceted enterprises from inception to production, including ideation, market validation, design, and development.Main oversight and leadership surrounded:— Leading as co-owner, partnered to guide organizational growth planning and strategic development.Top achievements span: ► Partnered to revolutionize technical stack for regional airline, overhauling product delivery approach with over 90% adoption reached. ► Modernized development practices for a 100-year-old printing company. ► Collaborated to shift business from 100% startup-focused to mixed portfolio of startup and enterprise companies.

For this leader in contact center multi-channel software, I oversaw the development of core platform user-facing applications and extensibility APIs, ground-up construction of mobile development platform, and user experience creation for CCaaS (Contact-Center-as-a-Service) offering.Top achievements span: ► Partnered as engineering advisor during large-scale transition from on-premises to cloud migration. ► Directed CaaS (Communication-as-a-Service) feature experience team to accelerate new feature delivery 10X while DevOps team cut manual processes in half. ► Overhauled engineering team cultures to increase delivery from nothing within a year to weekly deliveries. ► Led on user interface client application for flagship products, delivering new features and building extensibility model to support custom integrations.

I can't talk about what I did, due to security clearance requirements. But I guarantee it was WAY less exciting than that makes it sound. :)We had a tank. My biggest regret is that I never got to ride in it.