Aaron Lightcap Email & Phone Number

Reading, Pennsylvania

Trenton, New Jersey

Reno, NV

Reno, Nevada Area

Greater Pittsburgh Area

-Assist the Steelers Marketing Department with the Steelers Training Camp at Saint Vincent College-Oversee the Steelers Experience Interactive areas and ensure proper execution-Engage with fans to promote the Steelers Nation Unite Program, our official and free fan loyalty program-Provide support with game day operations, entertainment, and activation

Slippery Rock, PA

• Create weekly supervisor schedule for 15 employees
• Oversee 30-40 referees; complete employee evaluations and provide feedback to improve skillset
• Manage daily office duties including finalizing payments, answering phone calls and scheduling
• Complete programming for all sessions of competition in the off-season

Slippery Rock, Pennsylvania

Slippery Rock, PA

• Formatted, designed, and updated the teams website on a daily basis
• Generated $3,500 in sponsorships from local business to raise team funds and awareness
• Directed advertising to promote social media pages; resulted in a 15% increase of social media following
• Was the direct link between users of streaming service to troubleshoot and deal with customer issues

PNC Park (Pittsburgh, PA)

• Oversee 4-6 concessions stands per game with approximately 8 employees in each stand
• Address inventory needs during game and post-game
• Conduct pregame counts of all products in the stands and compare with post-game reports
• Solve conflicts between employees while adhering to the rules of the labor union
• Directly assist with main line production of products

Reading, PA

• Made 50-100 cold calls to customers regarding weekly specials for group outings; resulted in 10 sales
• Managed customer experience, working both the customer service booth and ticket office; sufficient in TicketReturn
• Sold both 50-50 tickets, and toss-a-ball, which both serve as fund raisers for Baseballtown charities
• Learned how to run the stadium scoreboard, as well as translate the live stats via the teams website

Slippery Rock, PA

Design and update the teams website, as well as running the advertising for the 2015-16 season, plus announcing all games on FastHockey, and finally recording the scoresheet for all home games.