Aaron Link Email & Phone Number

IT Security, Risk and Compliance Functions

Norman, Ok

Leadership and oversight over Applications Development and IT Security lines of business totaling $15 million annually. Overall responsibility for IT solution contracts, and subcontracts. Primary point of contact and liaison to government contracting offices. Financial Management including managing costs, developing budgets, forecasting revenue, and tracking contract funding levels. Contract performance management including oversight of all deliverable and SLAs. Customer relationship management including organic growth goals. Developed service-offering packages to standardize definition and delivery of services.

Responsible for setting the business strategy and managing the budget for the LLC. Sole contract signature authority for the LLC. Responsible for acquiring and managing service contracts. Provided management oversight for multiple Federal and Commercial IT service contracts. Includes proposal development, contract/ subcontract initiation, establishing program organization structure, hiring initial staff, implementing employee performance management and employee training/ development initiatives, managing customer relations, monitoring & managing contract performance including deliverables and financial performance. Types of service contracts included:Information Security Program covering all FDA Offices and Centers. Policy, training, 24x7 security operations center, incident response, forensics, architecture & engineering, Disaster Recovery and Continuity of Operations Planning (DR/COOP), Risk & Compliance including system accreditation (SA&A, C&A) and security assessments. Computer Support Services Program at Tinker AFB providing tiered help desk services, server & database administration, and web development utilizing Service Level Agreements (SLA). Multiple security assessments/penetration tests for Federal, State, and commercial Financial Services, Legal Services, Universities, and Entertainment/Gaming industries.

Oklahoma City, Oklahoma Area

Managed service delivery for Federal IT contracts totaling over $10 million/year and 200+ employees, these included:o FAA IT services subcontract for information system development and support serviceso FAA customer support center providing Level I and II supporto USDA SPIRIT/WIC software implementation and Supporto Army Corp of Engineers IT Support Services, and Everglades Restoration Programo Intertribal Information Technology Company (IITC) document conversion services Transition Manager for a large ($200M) IT services opportunity with Department of Energy.

Delray Beach, Fl

Managed development of applications integrated with core product software suite. Responsible for defining requirements and managing projects through the system development life cycle. Par Technologies (PTC) acquired Siva Corp. 11/1/2006.

Greater Salt Lake City Area

Guided development of a software-based training product for use in call centers and help desks. The system included authoring software for simulation training and automated interactive coaching and scoring of training participants. Prioritized product roadmap to improve market acceptance, reduce implementation and training complexity, improve stability, and reduce the customer’s TCO. Implement structured product development processes using SDLC methodology. Created a product calendar to align system development activities with marketing objectives.

Delray Beach, Fl

Overall responsibility for direction of all software products including web-based enterprise portal, point of sale systems, and back office applications. Implemented and maintained a product life cycle methodology to achieve a predictable release cycle. Managed a product development calendar balancing strategic objectives with shorter-term customer-driven requirements. Chaired the Product Office Meetings to obtain buy-in and sign-off on all significant projects. Reviewed and approved all functional requirements and application specifications to ensure desired functionality, usability, scalability and compatibility with existing system architecture.

Oakbrook, Il

Member of the strategic business planning team to evaluate market opportunities and analyze the company’s product portfolio. Product Manager for back office systems and system interfaces. Account manager for YUM Brands (Taco Bell, Pizza Hut, KFC, Long John Silver, A&W) for support of middleware and interface technologies.

Oklahoma City, Oklahoma Area

General responsibility for all commercial products including positioning, development and deployment. Products included web-based portal applications, production workflow application, ASP-based Lawson financial systems, Point of Sale software, and multiple systems interfaces and middleware. Chaired Product Office and Co-chaired the Development Office that formed the company’s governance structure to guide product strategy, architecture, system design, software features, and development and testing schedules. Led the project team that successfully designed, built and delivered communications middleware software and system interface software to a Fortune 500 company.

Oklahoma City, Oklahoma Area

Operations Manager, Sure ShippingProvided service bureau and customer hosted transportation software to major accounts including Kraft Foods, Colgate-Palmolive, Campbell Soup, Conagra Foods, Kelloggs, HEB Stores, Airborne Express and others. General responsibility over Project Services, Account Managers, Help DeskSr. Project Manager, Sure ShippingProject Manager for development and deployment of a large-scale multi-platform (IBM CICS/COBOL, HP-UX Unix, Intel/Windows) transportation system for Kraft Foods. Accomplished project turn-around and completed deliveryManager, Marketing CommunicationsMarketing and sales support of 50+ software applications across two market segments.Managed marketing staff, in-house sales staff, and suppliers.Winner of Westinghouse President’s Total Quality Achievement Award