Delivery and logistics services throughout Maricopa County

Business first technical solutions. Services include: Web Design and Web AdministrationNetwork Administration Network Hardware Maintenance and/or RepairBusiness DevelopmentProject ManagementProcess ImprovementOperational Risk

Extensive production, business analysis and development reporting modelsData Analysis (Trending, forecasting, multi client KPI)Intranet web site developmentSQL Solution implementaion from existing MS Access Databases SSRS implementation as company reporting solutionSSRS reporting and disaster recovery resources documentation and integration Support unit leaders with changes in business logic and business rulesAdapt reporting to client expectations and company objectives

-Technical Lead for web application projects

Reports:Numerous time sensitive daily production reports to aid staff in monitoring foreclosure tasks and eventsDaily productivity reports for management and clientsAd-hoc production and manager reportsVendor performance evaluation reports (Scorecards)Revenue projections Projects:Sales presentations (Powerpoint) utilizing trending data Six Sigma Greenbelt TrainingTitle Claims Summary Presentation – Develop reports to summarize title claims for client discussion to streamline resolution processEviction Tracking Template for External Client Presentation – Develop tracking and reporting for sales presentation addressing the needs of potential clients as related to evictionsInternal Eviction Timeline Management and Tracking Template – Develop reports to track and manage current and past eviction informationForeclosure Timeline Management Tracking Template – To be used for managing attorney network on a smaller scope to enhance performance evaluation and timelinesNationwide Affidavit Automation – Automated manual process of filling out affidavits using Macro Express

Curative - Resolved title issues for refi-escrow closingsTechnical Development - Actively involved in numerous technical projects relating to the FAST system developmentWorkflow Development – Key role in implementing process and workflow for new, high-volume client. Process based on client needs and performance expectationsWorkflow/Process Analysis – Compiled several reports to measure department volume, associate volume, and time orders were in our pipelineStaff Projections – Using results of Workflow Analysis, provided management bench-marks for each job function. From this data and volume projections, provided guidelines for direct ratio of volume to staff.

Tracking, building and retention measurement for Foreclosure, Bankruptcy and REOREO responsibilities include preparing property for asset manager to list for saleAppraisals, broker price opinions, property preservationsProjects: File Consolidation – Change in process encouraged changes in file management. Determined consolidation criteria and analyzed tracking and loan data to eliminate duplicate files and errors in file trackingFile room process mapping – Process mapped all file room functionsRemovals Project – Determined state laws for file retention and compared loan data to show files that were able to me moved off site for storageAccutrac Project – Determine short and long-term effects of implementing new file tracking system. Inquired with all Asset Management department addressing needs as well as providing updates on changes to policies and proceduresREO Daily Marketing Reports – Staff reports for daily functions and measurementsREO Sales Reports – Staff reports for REO listings and triggers for date sensitive actions