- Streamlined operational processes and implemented project tracking tools, improving team efficiency by 20%.- Collaborated with senior leadership on key initiatives to support business expansion and drive alignment across departments.- Managed internal communications and organized team-building events to foster a cohesive and productive work environment.

- Spearheaded client acquisition efforts, developing a sales strategy that increased client base by 30% within the first quarter.- Led the sales team in revenue generation, focusing on client relationship management and delivering tailored brand solutions.- Provided data-driven insights to support marketing campaigns and improve targeting strategies, resulting in higher engagement rates.

- Coordinated and executed marketing campaigns, events, and trade shows across multiple locations, driving brand visibility and increasing customer engagement by 30%.- Provided executive-level support by managing complex calendars, travel arrangements, and meeting logistics for C-suite executives, achieving a 98% on-time meeting schedule.- Collaborated with the Events and Social Media Manager to develop content strategies, leading to a 25% increase in social media following and a 20% boost in engagement metrics.- Managed daily office operations, including staff scheduling, supply procurement, and facilities management, resulting in a 15% reduction in operational costs.- Facilitated communication across departments, ensuring seamless project execution and alignment with business goals, leading to a 20% improvement in project delivery times

Lead Generation:- Developed successful strategies targeting clients with previous loans from competitors for lead generation.- Screened and prioritized incoming leads, optimizing sales team eciency in the insurance and lending sectors.Multi-Channel Campaigns:- Assisted in planning and executing multi-channel marketing campaigns for lead generation and product adoption, leveraging insights from the lending industry.Stakeholder Management:- Managed key stakeholders within the lending and insurance sectors, fostering strong relationships and ensuring alignment on marketing strategies.

- Developed and implemented social media marketing strategies that increased brand awareness and customer engagement by 25%, directly contributing to a 10% increase in sales.- Managed the full sales cycle, from prospecting to closing, consistently exceeding sales targets by 20%.- Organized and supported company events that enhanced client engagement and brand promotion, contributing to a 20% increase in repeat business.- Conducted market research to identify high-potential clients, resulting in a 15% increase in the qualified leadspipeline.- Recognized as a top 4 rookie out of 10 for 2023 across both corporate and franchise sectors, demonstrating exceptional sales acumen and client management skills.- Applied analytics to craft tailored client spreadsheets, offering key insights into insurance schedules and payment structures. Conducted in-depth cost-to-profit analysis for investment properties, covering fees, purchase, rehab, rent income, and upkeep.

• Create and manage project plans for social networking events for the students of Enactus.• Develop and refine entrepreneurial skills by studying the business model of local businesses and assisting them in the growth of their business.• Implementation of marketing strategies to promote organization awareness events, serving over 1000 students.• Development of foundation and procedures for future event coordinators to follow in later semesters.• Collection and implementation of data in efforts to increase social media engagement/awareness.

Storytelling through Retail Experience:- Crafted compelling retail experiences at Guess, Inc., aligning product knowledge and customer engagement to tell inspiring brand stories.Operational Excellence and Process Optimization:- Optimized store operations to ensure seamless customer experiences, demonstrating an ability to operationalize processes and enhance internal marketing efforts.Cross-functional Collaboration in a Fast-Paced Environment:- Collaborated across departments to align retail strategies, showcasing adaptability and teamwork in a fast-paced retail environment.

• Interpreted company policies to workers and enforced safety regulations• Suggested changes in working conditions and use of equipment to increase efficiency of store and work crew.• Analyzed and resolved work problems and assisted workers in solving work problems.• Successfully managed a 9-person team in running a retail operation.• Trained new workers.• Conferred with other supervisors to coordinate activities of individual departments.• Responsible for opening/closing of the store, bank deposit, and paperwork.• Performed activities of the workers supervised.

• Assisted current and/or potential members via email/phone.• Coordinated and collaborated with the Greater Austin Hispanic Chamber of Commerce to establish local eventsand generating revenue for the Chamber.• Created various Excel spreadsheets to better organize the data of members, ambassadors, and their contributions. • Represented the chamber in networking events such as Habitat for Humanity.

• Demonstrated attention to detail when accurately processing customer cash, checks, transfers, and statement transactions• Responsible for maintaining ATM cash; prepared teller reports and cash reports to comply with the Bank Secrecy Act (BSA)• Followed appropriate protocol when requesting customer identification and searching customer account information• Provided excellent customer service when greeting and guiding customers to the appropriate areas of the bank• Communicated existing services to customers while up-selling and redirecting special services to cross-functional teams

• Demonstrated attention to detail when accurately processing customer cash, checks, transfers, and statement transactions• Responsible for maintaining ATM cash; prepared teller reports and cash reports to comply with the Bank Secrecy Act (BSA)• Followed appropriate protocol when requesting customer identification and searching customer account information• Provided excellent customer service when greeting and guiding customers to the appropriate areas of the bank• Communicated existing services to customers while up-selling and redirecting special services to cross-functional teams• Sold stamps, money orders, postage and performed the quarter reports for the United States Postal Services• Led a team of 5

• Delivered marketing campaigns through various media channels to promote the gym and increase customer base.• Created promotional videos highlighting the gym’s atmosphere, member perks, and gym promotions.• Collected customer satisfaction data through Facebook and implemented changes to promote a positive customer experience.