Create, change, and delete user accounts per requests. Maintain 50+ Window Servers, including configuring and monitoringKept the standard operating procedures (SOP) up to date as the installation changesWorked independently with minimal guidance on day to day tasksMonitor and maintain a virtual environment in Hyper-v and VM Vsphere environments. create virtual machines using Linux and Windows templates. Assist eDiscovery Unit Chief with building new Relativity 10 environment.Ensure all users all able to access and appropriate permissions to sensitive folders.Troubleshooted software such Relativity and Windows Server 2016 - 2019Overseeing installation of Relativity in the Develop and Test environment on Window Server 2019.Maintain the 1st and 2nd line support for usersCreated Procedure Scripts implemented using Task SchedulerInstalled requirement software such as RabbitMQ to bring new Relativity online. Configure config files for RabbitMQ to be accessed through TLSAssisted eDiscovery Unit Cheif in configuring Secret Store for Relativity to be accessed through assigned ports.Investigating, resolving and closing user reported PC problems and applications issues Installing, configuring, and deploying PCs, servers & virtual serversDeploy updates using SCCM for Windows operating systems.Assist Sr. Network Administrator with purchasing any required equipment with approval by PM.

● Upgraded hardware and software regularly on all company systems and workstations● Managed crisis situations on windows based systems, which may involve complex technical hardware or software problems● Managed users and computers through Active Directory GPO.● Configured and maintained medium sized Aruba network environments● Responsible for handling various connectivity issues including Cisco and Aruba switches, and cabling solutions.● Manage virtual machines in Hyper-V environment.● Installed and maintained Windows 2008,2012 & 2016 Servers● Creation of documents for new and existing processes● Deploy security updates to client workstations using Eset Security.

● Create Collections/Packages/Applications within an SCCM 2012 environment● Troubleshoot failed systems management deployments and client health issues● Analyze SCCM log files, provide patch management support and maintenance window operations● Replace hard drives EMC data storage appliances. ● Provide monthly reporting of patching activity; work with local teams to resolve patching issues● Performed Fabric Zoning and LUN masking to meet the storage requirements of various user groups and applications on Dell EMC storage.● Grant user access to shared network folders● Create computer object in Active Directory and reimage for new employees. ● Create test user accounts in Active Directory for testing software and group access.● Create and monitor virtual machines using vSphere Web Client.● Create virtual machines using vSphere Client using Windows 2012 and 2016 templates.● Managed and administered VMware clusters, Active Directory Domain, User account management, creation of global security groups within the organization.● Add users to respective groups using Active Directory.

Deploy patches and updates using VMWare vSphere client.Deploy updates to Window servers using Windows Update servicesDeploy rpms to linux systems using Red Hat Satellite.Compress log space on datanodes to ensure Cloudera health is sufficient.Monitor datanode and namenode health using Cloudera Manager.Perform quarterly backups of Datameer workbooks using hadoop fuse backup process.Perform weekly backups on Windows servers using Windows backup services.Scan vulnerabilities on Production system using (Tenable) Nessus scans

Sr. System Admin

* Develops system support requirements by reviewing and analyzing customer business processes and evaluating available ES and/or supplier capabilities.* Creates plans that support implementation of changes.* Ensures support plans and services meet customer needs and expectations.* Assists in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need. * Analyzes user requirements and statistics to identify trends and resolve performance issues.* Coordinates and approves updates of the site administration documentation.* Keeps abreast of emerging operational support technologies and industry trends.

Perform troubleshooting and problem solving of various network components including server, desktops, and laptops. Design, configure, and test computer hardware, networking software and operating system software.

• Possess good communication skills, both oral and written.• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, (Cisco)routers, switches, or related networking equipment.• Designed, implemented, and configured complex switching and routing environments using routers, LAN switches, and VLANs.• Gained experience with Linux operating systems and hardware• Ability to effectively troubleshoot strong problem solving skills.• Experienced in configuring Routing protocols (EIGRP and OSPF)• Performed data backups and disaster recovery operations.• Installed and configured local area network (LAN) and wide area network (WAN).• Knowledge of network protocols and other hardware such as printers and scanners.• Design, configure, and test computer hardware, networking software and operating system software.• Proficient in having knowledge in MS Server 2008, MS SQL Server, and MS IIS• Identifies, locates, and resolve network failure and evaluation in order to optimize network performance.• Proficient at User and Security Group Active Directory administration for computer accounts, user accounts, distribution lists and security groups.

Provide Tier II trouble call support for both hardware and software via telephone, remote access, electronic mail, or on-site. Provide Technical Support Visit Notification (TSVNs) and Systems Operation Verification and Testing (SOVTs) for each major installation.Provided documents and reports of configuration data, as well as system anomalies, for reference and for historical purposes.Provided technical support to migrate client to Windows 7 for supported desktops, laptops, and peripherals.• Able to work in a team and inspire increased productivity from team mates, and Ability to anticipate, effectively diagnose, isolate, and expediently resolve complex problems.• Install• Experience with Help Desk ticketing software (Cynergy)• Perform troubleshooting and problem solving of various network components including server, desktops, and laptops. • Designed, install, configure and manage storage systems of various scales across multiple vendor solutions.• Provided technical support to migrate client to Windows 7 for supported desktops, laptops, and peripherals.• Cisco IOS configuration for routers/switches/firewalls.• Applied troubleshooting skills with routers and switches.• Provided Tier 1 support for all help desk calls and emails• Assisted the Sr. System Administrator with answering calls and answers escalated or referred customer representative help desk calls from the staff.• Experience with Linux operating systems, hardware creating, changing, and deleting user accounts per request.• Created and updated both local and network user accounts (add/delete users and reset passwords)• Deploy appropriate backup, recovery, and disaster recovery solutions.• Experience in troubleshooting user account access issues• Maintain and manage a Windows 2008 Active Directory across 2 domains.• VPN access administration, monitoring and troubleshooting. • 2+ year(s) of hands-on experience with Windows 2003/2008/2012 Server and Active Directory

• Managed in house subordinate administrative personnel with additional oversight for support of more than 100 military staff in.• Researched and analyzed personnel pay issues and recouped over 20,000 dollars in unearned disbursements for the federal government.• Processed 25 personal awards for personnel.• Prepared bi-weekly payroll reports for personnel.• Supervised the integration and trained personnel in administrative functions and tasks including files and directives, Professional Military Education (PME), and performance evaluation.• Organized all available historical data related to personnel evaluations into a modern friendly filing system.• Processed data entry that tracked 200 personnel evaluation grievances.

• Managed in house subordinate administrative personnel with additional oversight for support of more than 100 military staff in.• Researched and analyzed personnel pay issues and recouped over 20,000 dollars in unearned disbursements for the federal government.• Processed 25 personal awards for personnel.• Prepared bi-weekly payroll reports for personnel.• Supervised the integration and trained personnel in administrative functions and tasks including files and directives, Professional Military Education (PME), and performance evaluation.• Organized all available historical data related to personnel evaluations into a modern friendly filing system.• Processed data entry that tracked 200 personnel evaluation grievances.