• Develop relationships with Architects, large scale General Contractors and IT Consultants • Sell AV, Digital Signage, Thin Client and IT installations • Help clients to deploy large scale projects • Manage large portfolios utilizing Salesforce CMS

• Launched the VXL Digital Signage Line with the IQ-L as well as the IQ-B Digital signage players• Established the Distribution and Dealer channel and made stocking orders • Trained clients on the setup and operation of both the software and hardware solutions.• Added debugging feedback that the company used for software development • Trained and managed support staff and interfaced with the client and improved their experience• Utilized a CRM for orders and interactions with the client.• Managed and showcased the product at the DSE Tradeshow. • Interacted directly with the client to manage, escalate and resolve client related issues

•Responsible for a 15-state territory with extensive travel to each state creating relationships with existing clients, and generating new business to add to my portfolio of assigned clients.• Perform a PR role addressing client concerns and needs with follow up on issue resolution. • Trained clients on the full line of new product and the technologies that we offered increasing usage.• Used Sales Logix (In house) database management system with the reporting tools for client tracking.• Assisted in the development of new products based on the needs of our clients with on time delivery. • Acted as a client advocate and liaison between the internal sales team to ensure client satisfaction.

• Develop the Gefen Brand strategy for account growth.• Manage distributor and dealer sales accounts and increase sales by negotiating stocking orders, managing new leads, generating new sales opportunities and recommending high run rate product for a successful sales pipeline.• Enhance and create sales opportunities for distribution clients by providing sales training and follow up for key clients. • Manage Gefen product specification projects for the client from pre-sales to completion. • ACT and Vulcan (In house) database management experience.• Diagram scenarios in which Gefen product would fit the needs of the client. • Go on site and assist the client with Digital Signage and AV project layout and implementation.

• Develop sales modules for Hardware, Digital Signage and Content Creation software Solutions• Train on and support the DSMP, DSWFN and Digital Signage Creator hardware and CMS software.• Create the department and develop all curriculum and programs for Gefen technical support including training all internal technical support, logistics, administrative and warehouse employees.• Represent the Gefen Product line and performed Public Relations Functions while traveling throughout the US, Canada, Europe and Asia meeting with, and training the distribution channel.• Manage a team of Gefen employees and assign projects to further the Gefen product line vision.• Created and oversaw the Gefen Solutions Center project for a retail kiosk for distributer showrooms.• Instituted a spiff rewards program for dealers and distributors who perform beyond expectations.• Performed interviews both on the phone and in person to hire new employees for various departments• Maintain a filing system with all testing scores and performance evaluations in office. • Created the Gefen Inc disciplinary violation system that is in place currently • Perform employee new hire sexual harassment, COBRA, FMLA, Medical, Dental and FMLA training• Made initial emergency evacuation plan with fire extinguisher placement plan for new building• Work remotely unsupervised for long periods of time with all goals accomplished. • Give technical product presentations to large groups of clients in several countries. • Create and maintain relationships with key executive level clients for issue resolution. • Placed ads on job search sites for new company positions, and interviewed prospective employees• Provide technical support to key clients regarding Gefen products and Digital Signage solutions• Troubleshoot client issues with product as well as DDC/EDID/HDCP compliance

• Helped students choose a curriculum that would best fit their goals as working professionals.• Made sure that students stayed on track with their educational goals with counseling sessions.• Liaison between the student and their dean and managed over 100 accounts with prompt follow up. • Kept detailed career files on every student that was in the university and assisted in job placement• Responsible for 30 student signups per month.• Spent 6 hours per day on closing calls per day • Make 100+ calls a day to close on student signups • Convince students to sign up for courses to further their career • Provide nationwide support for incoming students.