Aaron Mbongo Email & Phone Number

Charlotte, Nc, Us

Huntersville, Nc, Us

• Manage and oversee a Regional Team of Credit & Collection Specialists.• Oversee assigned Distribution Centers for all credit issues.• Review unlock requests from Distribution Centers and release orders within the parameters of the Credit Policies and Procedures as assigned.• Work directly with Distribution Centers and Customers in the course of day-to-day business on all matters related to credit.• Assist the Director of Credit in identifying and communicating detailed information on accounts that are past due and recommending specific actions to resolve past due accounts.• Support the Credit & Collection Specialists in monitoring accounts for potential problems.• Follow up on all information requested or required that would impact the credit decision-making process.• Review credit files on accounts that exceed credit limits and make recommendations on necessary follow-up actions to the Director of Credit.• Review monthly reports on all accounts within area of responsibility that are past due and determine a course of action to resolve.• Make recommendations to the Credit Operations Manager on accounts that should be on a “work-out” plan, be placed for collection, or be turned over for legal action.• Review all credit files within assigned area of responsibility to ensure that all documentation is complete, properly executed, and bears the correct legal name.• Assist the Operations Manager in all aspects of the collections process.• Drive consistency in departmental policies within assigned region and department.• Interact with Regional Presidents (RP) and participate in monthly meetings covering all credit aspects within a region.• Provide proactive management of credit limits (increasing/decreasing) based on credit worthiness, payment trends, and purchase volume.• Conduct financial statement analysis and review and make sound credit decisions.

Huntersville, Nc, Us

- Manages a team of 3 specialists on Credit Risk Reviews and Check returns.- Credit Risk Analysis using DnB and Credit Risk Monitor data.- Analysis of Current Expected Credit Loan (CECL)- Customers’ Credit Line approval or denial - Key accounts Representative.- ACH processing.- Bankruptcy monitoring and actions recommendations.- 3rd Party collections coordinator (send customers to collection, bad debts write off, bad debt recovery GL entries)

Stamford, Ct, Us

- Analysis of credit cards transactions from all United Rentals branches in Canada- Reconciliation of cash and bank in T-Recs (Total Reconciliation Solutions System) - Upload Journal entries in Lawson (accounting system) for over and/or short, transaction re-class and credit cards fees.- Recommend refund if customer overpaid or recommend billing if branch didn’t bill.- Ensure compliance with Policies and Procedures Bulletin (PPB) in cash handling and deposits at local banks - Focal point in providing answers to branches all over USA and Canada with regard to cash drawers/handling- General Ledger Concur expenses correction in Lawson

Stamford, Ct, Us

- Lead a team of 23 employees in Credit Department- Performed full range or managerial duties, including but not limited to: interviewing, hiring process, Train, coach, and develop the team members- Performed cash applications and reconciliations of customer’s accounts- Refunded and processed credit cards - Reviewed team’s scorecard metrics to assess progress regularly- Responsible for various AR/Credit related reporting requirements, including but not limited to: aging, monthly overdue reporting for senior management.- Executed lien releases and filed lien on doubtful customers

• Responsible for the collection of revenue on an assigned portfolio of National Accounts. • Reconcile receivables; document all interactions with internal and external customers.• Evaluate and ensure the accuracy of the balance in the customers’ accounts

• Contact customers and collect receivables aged greater than 30 days and secure payments• Create recommendations to managers on additional actions deemed appropriate for collection• Partner with Branch and District Managers in the process of resolving customers’ billing disputes

Estero, Fl, Us

• Remained knowledgeable of all product and service information for Hertz customers• Partnered with manager in researching direct customer requests and unresolved issues• Exhibited personal excellence and accountability by taking ownership of customer escalations

Master Of Business Administration (M.B.A.), Accounting And Business/Management

Associate Of Science (A.S.), Information Technology