Aaron Mcgary

Aaron Mcgary Email and Phone Number

OEM Customer Success Specialist @ OEConnection (OEC)
United States
Aaron Mcgary's Location
Vancouver, Washington, United States, United States
About Aaron Mcgary

Dynamic and results-driven professional with a robust background in operations management, customer success, and strategic partnership development. I bring over a decade of expertise in automotive and supply chain sectors, where I’ve led high-impact initiatives, streamlined processes, and fostered collaborative partnerships to support organizational growth and customer satisfaction.My experience spans key roles with leading companies in the automotive industry, focusing on OEM requirements, network optimization, and customer-centric solutions. Skilled in aligning cross-functional teams, I am adept at transforming complex challenges into strategic opportunities, driving efficiency, and delivering exceptional results.Specialties include:Project & Program Management: Expertise in developing and implementing project roadmaps, overseeing timelines, and delivering projects that align with client and company goals.Customer Success & Account Management: Proven ability to build and nurture relationships, increase customer satisfaction, and drive retention through proactive engagement and strategic support.Supply Chain & Logistics Optimization: Skilled in creating lean, efficient processes to reduce costs, optimize resources, and meet operational demands within stringent timelines.With certifications in Product Management, Advanced Excel, and Customer Experience Journey Mapping, I am prepared to bring innovative insights and proven practices to roles that require strategic vision, operational excellence, and a commitment to customer success.

Aaron Mcgary's Current Company Details
OEConnection (OEC)

Oeconnection (Oec)

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OEM Customer Success Specialist
United States
Aaron Mcgary Work Experience Details
  • Oeconnection (Oec)
    Oem Customer Success Specialist
    Oeconnection (Oec)
    United States
  • Oeconnection (Oec)
    Oem Customer Success Specialist
    Oeconnection (Oec) Nov 2022 - Present
    Act as a consultative partner to OEM customers, ensuring they receive maximum value from OEC’s products and services.Manage post-sales account relationships and act as the main point of contact for day-to-day operations.Build and maintain long-term partnerships with OEMs, supporting onboarding, training, and program performance reviews to ensure seamless implementation and satisfaction.Lead strategic initiatives to improve the certification program, coordinating meetings with key OEM stakeholders to optimize tools, equipment, and documentation.Present performance metrics, ROI analysis, and opportunities for program improvement to senior leadership.Collaborate cross-functionally with product, sales, marketing, and support teams to resolve client issues, improve customer experience, and align OEC offerings with OEM goals.Oversee OEM agreements, renewal processes, and Request for Proposals (RFPs), ensuring continued partnership growth.Coordinate marketing efforts, including email campaigns, newsletters, and webinars, to support program rollouts and OEM engagement.Educate industry stakeholders on the importance of certification programs and gather feedback from dealers and OEMs to drive product development.Key Achievements:Strengthened relationships with OEMs, enhancing program participation and performance.Streamlined OEM program implementation, improving overall customer satisfaction.
  • Ups Supply Chain Solutions
    Logistics Manager
    Ups Supply Chain Solutions Dec 2021 - Nov 2022
    Portland, Oregon, United States
    Lead, develop, and plan for procurement and distribution of hi-tech electronic equipment including semiconductors and microchips. Reporting KPIs to the local and regional supply chain director. Collaborated in creating ongoing health and safety training. Maintained positive working relationships with more than 30 vendors. Implemented continuous process improvement plans. Exceed standards in all metrics for SLA. Manage product and employees utilizing superior analytical skills.• 99.93% overall effective SLA performance with more than 35k+ orders per month.• 100% customer fulfilment rate
  • Alan Webb Chevrolet
    Fixed Operations Manager
    Alan Webb Chevrolet Nov 2018 - Dec 2021
    Vancouver, Washington, United States
    Created and processed orders, purchase orders, credits, returns and reports. Grew retail sales gross by 13% during an unprecedented union strike. Continued strong growth during pandemic in several departmental KPI’s. Implemented department budgets, policies, procedures, and reports. Grew strategic public and business relationships through initiatives leveraging analytics to improve inefficiencies and increase performance. Reduced obsolescence from 18% to 3% in 12 months. Doubled gross profit for parts ecommerce.• Reduced inventory from 500k to 380k including a 15% reduction in obsolescence in 12 months• GM Certified Parts Manager for 10+ years chosen as SME for regional training for new hires and managers
  • Findlay Chevrolet Buick Gmc
    Parts Manager
    Findlay Chevrolet Buick Gmc Oct 2005 - Oct 2018
    United States
    Synchronized the vision of senior management with department personnel to identify process improvements Created departmental policies and procedures. Directed logistic operations to include the receipt, storage, ordering and inventory control of parts and supplies. Grew department gross profit by 25% in 4 years. Inventory accuracy, variance and performance was top 1% in the nation. Nominated as manager of the months and employee of the year.• Nominated as manager of the month and employee of the year• GM Mark of Excellence award winner for Fixed Operations Performance after 4 years

Aaron Mcgary Education Details

Frequently Asked Questions about Aaron Mcgary

What company does Aaron Mcgary work for?

Aaron Mcgary works for Oeconnection (Oec)

What is Aaron Mcgary's role at the current company?

Aaron Mcgary's current role is OEM Customer Success Specialist.

What schools did Aaron Mcgary attend?

Aaron Mcgary attended Mohave Community College.

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