Aaron Mcgary Email & Phone Number

United States

Act as a consultative partner to OEM customers, ensuring they receive maximum value from OEC’s products and services.Manage post-sales account relationships and act as the main point of contact for day-to-day operations.Build and maintain long-term partnerships with OEMs, supporting onboarding, training, and program performance reviews to ensure seamless implementation and satisfaction.Lead strategic initiatives to improve the certification program, coordinating meetings with key OEM stakeholders to optimize tools, equipment, and documentation.Present performance metrics, ROI analysis, and opportunities for program improvement to senior leadership.Collaborate cross-functionally with product, sales, marketing, and support teams to resolve client issues, improve customer experience, and align OEC offerings with OEM goals.Oversee OEM agreements, renewal processes, and Request for Proposals (RFPs), ensuring continued partnership growth.Coordinate marketing efforts, including email campaigns, newsletters, and webinars, to support program rollouts and OEM engagement.Educate industry stakeholders on the importance of certification programs and gather feedback from dealers and OEMs to drive product development.Key Achievements:Strengthened relationships with OEMs, enhancing program participation and performance.Streamlined OEM program implementation, improving overall customer satisfaction.

Portland, Oregon, United States

Lead, develop, and plan for procurement and distribution of hi-tech electronic equipment including semiconductors and microchips. Reporting KPIs to the local and regional supply chain director. Collaborated in creating ongoing health and safety training. Maintained positive working relationships with more than 30 vendors. Implemented continuous process improvement plans. Exceed standards in all metrics for SLA. Manage product and employees utilizing superior analytical skills.• 99.93% overall effective SLA performance with more than 35k+ orders per month.• 100% customer fulfilment rate

Vancouver, Washington, United States

Created and processed orders, purchase orders, credits, returns and reports. Grew retail sales gross by 13% during an unprecedented union strike. Continued strong growth during pandemic in several departmental KPI’s. Implemented department budgets, policies, procedures, and reports. Grew strategic public and business relationships through initiatives leveraging analytics to improve inefficiencies and increase performance. Reduced obsolescence from 18% to 3% in 12 months. Doubled gross profit for parts ecommerce.• Reduced inventory from 500k to 380k including a 15% reduction in obsolescence in 12 months• GM Certified Parts Manager for 10+ years chosen as SME for regional training for new hires and managers

United States

Synchronized the vision of senior management with department personnel to identify process improvements Created departmental policies and procedures. Directed logistic operations to include the receipt, storage, ordering and inventory control of parts and supplies. Grew department gross profit by 25% in 4 years. Inventory accuracy, variance and performance was top 1% in the nation. Nominated as manager of the months and employee of the year.• Nominated as manager of the month and employee of the year• GM Mark of Excellence award winner for Fixed Operations Performance after 4 years