• Provides technical and functional support to internal stakeholders.• Defines cross-module implementation plans for new developments involving HR leadership and internal stakeholders to optimize efficiencies.• Provides high customer service and training to internal customers, responding to requests with an appropriate sense of urgency and professional interaction. Supports end users of HR/HR-related systems by troubleshooting most complex issues, conducting root cause analysis, and issue resolution. Develops and maintains relationships with business partners while identifying and analyzing functions to make process enhancement recommendations.• Works well with internal stakeholders to map current processes, understand pain points, and identify areas of improvement to maximize efficiencies through using HRIS systems solutions and defining best practices.• Presents new system ideas and functionality to HR and business leadership. • Diagnoses, researches, and resolves complex customer concerns and requests.• Actively drives the company vision through the utilization of HRIS solutions.• Identifies issues, develops and documents procedures, makes recommendations to streamline processes, and ensures alignment with HR compliance.• Provides technical support for discovering and developing new product ideas or strategic product extensions.• Support HR and stakeholders in researching and troubleshooting module-specific system issues.• Participates in analytical, experimental, investigative, and other fact-finding work supporting product development. • Integrates new system releases or enhancements through multi-module system pilots. • Captures specifications for product requirements and functionality.• Easily adapts to internal process changes and stays current on product developments.• Remains knowledgeable of HCM and technology trends in the market and makes recommendations for the business case as needed.• Leads projects and teams consistently.

• Provides technical and functional support to internal stakeholders.• Defines cross-module implementation plans for new developments involving HR leadership and internal stakeholders to optimize efficiencies.• Provides high customer service and training to internal customers, responding to requests with an appropriate sense of urgency and professional interaction. Supports end users of HR/HR-related systems by troubleshooting most complex issues, conducting root cause analysis, and issue resolution. Develops and maintains relationships with business partners while identifying and analyzing functions to make process enhancement recommendations.• Works well with internal stakeholders to map current processes, understand pain points, and identify areas of improvement to maximize efficiencies through using HRIS systems solutions and defining best practices.• Presents new system ideas and functionality to HR and business leadership. • Diagnoses, researches, and resolves complex customer concerns and requests.• Actively drives the company vision through the utilization of HRIS solutions.• Identifies issues, develops and documents procedures, makes recommendations to streamline processes, and ensures alignment with HR compliance.• Provides technical support for discovering and developing new product ideas or strategic product extensions.• Support HR and stakeholders in researching and troubleshooting module-specific system issues.• Participates in analytical, experimental, investigative, and other fact-finding work supporting product development. • Integrates new system releases or enhancements through multi-module system pilots. • Captures specifications for product requirements and functionality.• Easily adapts to internal process changes and stays current on product developments.• Remains knowledgeable of HCM and technology trends in the market and makes recommendations for the business case as needed.• Leads projects and teams consistently.

• Provides technical and functional support to internal stakeholders.• Defines cross-module implementation plans for new developments involving HR leadership and internal stakeholders to optimize efficiencies.• Provides high customer service and training to internal customers, responding to requests with an appropriate sense of urgency and professional interaction. Supports end users of HR/HR-related systems by troubleshooting most complex issues, conducting root cause analysis, and issue resolution. Develops and maintains relationships with business partners while identifying and analyzing functions to make process enhancement recommendations.• Works well with internal stakeholders to map current processes, understand pain points, and identify areas of improvement to maximize efficiencies through using HRIS systems solutions and defining best practices.• Presents new system ideas and functionality to HR and business leadership. • Diagnoses, researches, and resolves complex customer concerns and requests.• Actively drives the company vision through the utilization of HRIS solutions.• Identifies issues, develops and documents procedures, makes recommendations to streamline processes, and ensures alignment with HR compliance.• Provides technical support for discovering and developing new product ideas or strategic product extensions.• Support HR and stakeholders in researching and troubleshooting module-specific system issues.• Participates in analytical, experimental, investigative, and other fact-finding work supporting product development. • Integrates new system releases or enhancements through multi-module system pilots. • Captures specifications for product requirements and functionality.• Easily adapts to internal process changes and stays current on product developments.• Remains knowledgeable of HCM and technology trends in the market and makes recommendations for the business case as needed.• Leads projects and teams consistently.

• Elected as the Chief Steward for the American Federation of Government Employees (AFGE) Local 2282, involving many Human Resources-related tasks, including communication, conflict resolution, grievance coordination, leadership, recruitment, mentoring & training, and other administrative duties.• Effectively led a team of 5-10 direct subordinate employees working in the workplace and abroad with a significant travel schedule. • Facilitated personnel during the developmental stages with tower maintenance of radome-related radar antenna support systems while ensuring that all functions comply with federal standards set by the strict US government standard FAA-STD-019e.• Provided support to business entities nationwide for root cause analysis, drafted corrective action reports, and produced work processes for continuous quality improvement.• Adeptly lead technical teams in accomplishing National Airspace tasks that optimally employ mechanical/electrical engineering principles and schematics.• Regularly applied technical manuals, manufacturer's instructions, FAA measures, and other industry-related journals to guide and lead most field tasks.• Coordinated travel schedules, reviewed documentation, and suggested alternatives and solutions for continuous improvement.• Observed and administered training on equipment specifications, defects, and malfunctions while adhering to quality assurance procedures and processes that successfully reduced gear issues and fatalities.• Prepared technical sketches, blueprints, drawings, and other relevant documentation per field operations specifications.• Networked with other senior experts to independently perform routine assignments that involved installation, integration, maintenance, and restoration of new systems while obtaining skills proficient in the industry.• Troubleshot and analyzed systems and completed assigned preventative maintenance, corrective maintenance, and construction tasks.

• Adeptly examined site locations, performed routine maintenance on various equipment around various oil well sites utilizing multiple hand tools, and produced water disposal records under all weather conditions• Daily assessed analytical data during pumping operations while investigating the efficiency of resident pumping equipment to fully utilize on-site equipment.• Refurbished meters and gauges while overseeing the maintenance of pipe sections, downhole pumps, and applicable filters while maintaining tank levels to ensure they were not overloaded beyond their daily capacity.• Accurately maintained tool inventory, updated daily logs, operated engines as per production schedules, facilitated trucking companies with the regular load, and monitored the condition of storage tanks.

• Successfully managed the primary machine shop aboard multiple US vessels with 10-15 direct subordinates while operating essential propulsion machinery as the in-house shipboard Machiner Repairman expert.• Efficiently utilized technical processes, devices, and relevant tools that included milling machines, boring mills, grinders, power hacksaws, drill presses, portable machinery, hand tools, and measuring instruments• Consistently conducted training on navel operational maintenance procedures on allotted processes, equipment, and related marine safety procedures and equipment. • Skillfully led sailors in replacing parts and manufacturing for the ship's engine rooms, supporting divisions, and additional marine spaces in repairing deck equipment repairs and risk management solutions.