Utilize clinical, managerial and leadership expertise to successfully lead the daily operations of the Orthopedics Ambulatory Practice while having oversight responsibilities for 3 additional practices UK Hand Surgery, Orthopedic Sports Medicine, And Orthopedic Spine & Joint.Ensures the resolution of and/or handles patient complaints or problems regarding patient care, customer service and other related issues.Conduct and administer fiscal operations, including planning budgets and authorizing expenditures.Establish objectives and evaluative operational criteria for units managed.Direct or conduct recruitment, hiring, and training of personnel.

Directs and coordinates daily operations (administrative and clinical services) for one or more physician office sites. Helps establish work procedures and standards to improve efficiency and effectiveness in an office. Assist with the development of the office operating budget and ensures office operates within budget. Motivates employees to achieve peak productivity and performance

Works with the administrator on all areas related to the operations of Blue Grass Occupational Health Clinic to ensure delivery of quality patient care. Provides technical and administrative supervision for the clinic staff consisting of medical, nursing, technical, and clerical personnel by establishing performance standards and evaluating employees' performance in meeting the standards.Tracks staff compliance with training requirements using The Digital Training Management System (DTMS) and provides reports to the Clinic Supervisor to ensure the administrative staff maintains compliance.

Responsible for managing and supervising the daily activities of administrative staff displaying mentorship, coaching, and interpersonal relationship skills.Managed training materials and equipment valued in excess of $600,000 without a single loss or damage. Perform general office duties like ordering supplies, maintaining records and managing systems.

Monitor and evaluate subordinates' duties and approaches to clients in terms of patient care services. Provided excellent customer service in a medical institution and ensured all patients were well attended while receiving care at the 162nd Brigade Aid Station. Attend and participate in management and supervisory meeting regarding the operation of clinic or for improvement of patient care services.

Attended all emergency calls of patients regarding medical emergencies.Ensure that the nursing care and clerical services are carried out as directed and in accordance with physician's instructions. Handle responsibilities of preparing patients for medical examinations and provide assistance to physicians during examinations.