Aaron Minter

Aaron Minter Email and Phone Number

Customer Support & Service Management Specialist @ SSE Renewables
perth, perth and kinross, united kingdom
Aaron Minter's Location
Monk Sherborne, England, United Kingdom, United Kingdom
Aaron Minter's Contact Details

Aaron Minter personal email

n/a
About Aaron Minter

Customer and service management professional with 14 years’ experience. My current is Service Manager at Vodafone. A driven and hardworking individual with a passion for building professional and successful relationships with customers to provide them with the best possible service. Proven track record in delivering real and beneficial outcomes for customers and clients, often in a high-pressure environment.

Aaron Minter's Current Company Details
SSE Renewables

Sse Renewables

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Customer Support & Service Management Specialist
perth, perth and kinross, united kingdom
Employees:
806
Aaron Minter Work Experience Details
  • Sse Renewables
    Service Delivery Analyst
    Sse Renewables Aug 2024 - Present
    Reading, England, United Kingdom
  • Vodafone
    Service Manager
    Vodafone Jan 2023 - Aug 2024
    Newbury, England, United Kingdom
  • Konsentus
    Senior Service Management Analyst
    Konsentus Sep 2021 - Oct 2022
    Reading, England, United Kingdom
    ● Responsible for setting up a new customer support desk, helping save the company over £7k a year from using an external provider. ● Managing the SaaS product in real time, ensuring it is running correctly and mitigating against any risk if the service is offline. ● Creating bespoke and monthly reporting on transactional, operating and cost data for various stakeholders across the business. Using AWS, Elastic and OpenSearch.● Acting as first line support to customers with issues or queries regarding their service either through our ticketing systems (Freshdesk & Jira) or over the phone.● Keeping up to date with financial regulators and legislation across Europe and maintaining contact with National Competent Authorities to ensure our registers and APIs are up to date● Responsibility for training Junior SMAs
  • Lumen Technologies
    Customer Support Manager
    Lumen Technologies Feb 2018 - Sep 2021
    Basingstoke
    Dedicated service manager for a VIP customer. Managing all aspects of the account such as billing, order management, service delivery and customer reporting. Working with stakeholders across the whole of the business as well as cultivating a close working relationship with the customer.
  • Lumen Technologies
    Senior Billing Analyst
    Lumen Technologies Oct 2014 - Feb 2018
    Basingstoke
  • Thomson Reuters
    Order Management Specialist
    Thomson Reuters Apr 2012 - Dec 2014
    Andover
  • Armchair Call Handling
    Customer Service Representative
    Armchair Call Handling Sep 2011 - May 2012
    Andover
  • Next Group Plc
    Customer Service Representative
    Next Group Plc Jan 2011 - Sep 2011
    Andover
  • Be Wiser Insurance
    Insurance Advisor
    Be Wiser Insurance Sep 2009 - Nov 2010
    Andover
  • Creditlink Account Recovery Solutions Ltd
    Team Leader
    Creditlink Account Recovery Solutions Ltd Oct 2007 - Sep 2009
    Basingstoke
  • Creditlink Account Recovery Solutions Ltd
    Collections Specialist
    Creditlink Account Recovery Solutions Ltd Sep 2006 - Oct 2007
    Basingstoke

Aaron Minter Skills

Customer Service Sales Sap Telephone Skills Typing Training Microsoft Office Billing Systems Telecommunications Billing Telecommunications Billing Services Financial Analysis Financial Reporting Investigation Dispute Professional Services Team Leadership Invoicing Microsoft Excel

Aaron Minter Education Details

  • The Clere School & Technology College
    The Clere School & Technology College
    B To C

Frequently Asked Questions about Aaron Minter

What company does Aaron Minter work for?

Aaron Minter works for Sse Renewables

What is Aaron Minter's role at the current company?

Aaron Minter's current role is Customer Support & Service Management Specialist.

What is Aaron Minter's email address?

Aaron Minter's email address is aa****@****el3.com

What schools did Aaron Minter attend?

Aaron Minter attended The Clere School & Technology College.

What are some of Aaron Minter's interests?

Aaron Minter has interest in Human Rights, Environment, Politics, Health.

What skills is Aaron Minter known for?

Aaron Minter has skills like Customer Service, Sales, Sap, Telephone Skills, Typing, Training, Microsoft Office, Billing Systems, Telecommunications Billing, Telecommunications, Billing Services, Financial Analysis.

Who are Aaron Minter's colleagues?

Aaron Minter's colleagues are Richard Wood, Pamela Fleming, Tanya O'reilly, Vilva Raj, Mario Rossi, William Martin, James Millar.

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