Aaron’s core skills are in designing, implementing and the supporting of large NetBackup infrastructure solutions with associated technologies in a large enterprise. He is an excellent strategic thinker who understands industry directions and the trade-offs inherent between short and long term business decisions. Aaron is able to think outside the square for tactical and strategic solutions.

Provide technical expertise in Symantec products to the Department of Education and Early Childhood Development (DEECD) as an onsite resource to resolve current issues and improve the stability and functionality within their environment.• Ability to be self managed, motivated and customer focused• Manage new and existing support cases with Symantec support • Present activity and improvement reports at weekly customer meetings• Adopt DEECD incident and change management processes… Show more Provide technical expertise in Symantec products to the Department of Education and Early Childhood Development (DEECD) as an onsite resource to resolve current issues and improve the stability and functionality within their environment.• Ability to be self managed, motivated and customer focused• Manage new and existing support cases with Symantec support • Present activity and improvement reports at weekly customer meetings• Adopt DEECD incident and change management processes for any work performed• Build rapport with multiple departments to assist delivering required outcomes• Be able to respond to urgent requests quickly and efficiently• Improve backup success rate and management’s overall perception of environment Show less