Aaron Murdock Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

• Leveraged extensive knowledge of BrainCheck's product portfolio to lead six key account integrations across three major Electronic Health Record (EHR) systems—Epic, Athena, and eClinicalWorks—as well as one standalone software integration.• Managed a technical backlog of over 100 tickets, improving team efficiency and ensuring clear communication with stakeholders.• Streamlined resource tracking and documentation, reducing meeting time by 4-6 hours weekly to focus more on development.• Collaborated with stakeholders to clarify technical requirements, aligning projects with user needs and business objectives.• Used Atlassian tools (Jira & Confluence) to translate requirements for design and development teams, ensuring alignment with strategic goals.• Facilitated Agile ceremonies to keep the team aligned with business priorities and promote collaboration.• Developed and communicated comprehensive release plans aligned with strategic objectives, effectively addressing potential trade-offs in priorities.• Gathered user feedback through strategic meetings and organized insights into Product Requirement Documents to guide feature development.

Austin, Texas Metropolitan Area

• Responsible for the management, goals execution, and adoption of Software to 140+ customers• Successfully maintain a current book of business that contributes about $1,020,700 ARR across small to medium sized providers and healthcare associations• Managed the onboarding needs of our largest channel partner which consisted of around 20% of our current customer base.• Retained and renewed Mid Market sized customers which contributed to an additional $70,000 in Annual Recurring Revenue• Internally developed Standard Operating Procedures in an effort to increase Onboarding efficiencies and drive product adoption amongst our customers. Efforts from this lead to an uptick in customer retention year over year.• Develop and communicate the implementation plan with all relevant milestones and deliverables• Keep implementation on schedule, mitigating risks and delays• Coordinate and lead virtual/onsite training sessions and develop materials, assets, and processes as customer needs are identified• Provide regular status updates about customer milestones, such as go-live, engagement, and expansion• Coordinate and align with sales counterparts to drive success metrics and strategize customer expansions• Identify customer use case needs that require internal BrainCheck efforts (e.g., product integration) and engage with relevant teams (e.g., product) to prioritize your customer’s needs• Provide ongoing customer support through customer feedback, data analysis, and regular touch-points

Austin, Texas Metropolitan Area

• 2021 Quota Breaker.• Stepped up and effectively managed, and lead an open territory during a crucial time in the fiscal year, while maintaining and developing my territories accounts.• Assisted with the Development and training of my Field Support representatives.• Conducted full-cycle consultative sales (prospecting, scheduling and attending meetings, product demonstrations, in-services, closings, and follow-up), and worked with physicians, therapists, and other clinicians to increase awareness and educate on the Flexitouch System and other products and services offered by Tactile Medical.• Provided in-home product demonstrations on our devices for patients and assist them with questions pertaining to their insurance, order, and and disease state.• Drove business in my territory by implementing sales strategies and execution to surpass monthly, quarterly, and annual sales goals.• Provided customer support through training and education in disease states, treatment protocols, reimbursement requirements, etc.• Utilized Power BI to organize and extrapolate data to optimize sales performance

Austin, Texas Area

• Primary function consisted of selling and supporting capital equipment to leading companies in industries such as, but not limited to; Medical, Semiconductor, Aerospace, Defense, Energy, and Automotive. • Understood pertinent industry-specific knowledge and market trends to provide customers with unparalleled support to ensure customer satisfaction.• Gave highly technical product demonstrations and training to key contacts anywhere from S-level supervisors, to C-level executives.• Maintained superior knowledge of product to provide added value to customer processes and uncover solutions to ongoing or newly surfaced needs.• Spearheaded companies in specific industries by keeping up to date with current industry trends to sustain relevance in a competitive and ever-changing market.• Managed current accounts in a diligent and proficient manner to maintain current customer relations as well as provide my department, and others, new business opportunities.• Resided over the vast territory of southern Texas and Louisiana which required weekly travel arrangements, strict planning, and demand all to promote business to new and existing customers.• Met and often exceeded sales quotas and metrics which could range anywhere from $35,000-$50,000 monthly.• Have experience with large and small businesses assisting them to develop strategy-focused projects in an effort to increase productivity, efficiency, and ultimately promote success through the implementation of said equipment.

United States

• Performed various administrative responsibilities to keep current leaseholders accounts up to standards• Went above and beyond to execute excellent communication and customer service in the presence of a property delay. A time in which knowledge of the lease was imperative.• Conducted myself in a professional manner and exhibit strong interpersonal skills in order to sell and inform potential clients on the product they are investing in• Maintained professional knowledge of leasing requirements associated with the complex and informed residents of stipulations within said contract

United States

• Assisted Partners of the Firm as well as Attorneys with everyday matters such as filing or running documents to court in an efficient manner• Worked clerically maintaining files and other sensitive documents that are important for managing and referring to cases• Compiled books such as Pleads and Discovery’s that were pertinent to ongoing and closed cases in a time efficient and expert manner• Was always flexible with new tasks and projects given to me by my higher ups and handled said tasks with high morale and strong work ethic• Required to be diligent and responsible with hours in order to maintain employment

United States

• Provided excellent customer service to every customer in a calm and caring manner• Sold high quality clothes in a proficient manner with knowledge of said product• Reside over tennis equipment and aid customers with any questions over tennis equipment