Aaron Narayan Email & Phone Number

Waikato, New Zealand

• In my current role as the Corporate Solutions Lead at Waikato Regional Council I am responsible for the Management and oversight of WRC's corporate information systems and associated solution management and support.
• Ensuring Cloud Suite and other applications covering WRC's core corporate functions operates effectively
• Leading and co-ordinating the activities of a cross-organisational team to form a 'centre of expertise' within WRC and include business owners, subject matter experts, IS Support Services and other Information Services.
• Leading WRC's engagement with vendors and other 3rd party service providers concerning the operational support of the platform and opportunities to further leverage the Cloud Suite
• Engaging with peers across other organisations using the Cloud Suite and with established user groups, and to seek opportunities for shared capabilities and initiatives.
• Awareness and testing of system upgrades and new functionality as appropriate.

Waikato, New Zealand

• As a Senior Business Analyst at Waikato Regional Council (WRC), I was responsible for the planning and delivery of new business solutions and process to internal and external stakeholders. This role supports, coaches.
• Developing and implementing business focused solutions that meet the requirements of both internal and external stakeholders, with an ongoing focus on process optimisation and alignment with organisational strategy.
• Ensuring business requirements for new solutions are assessed, documented and agreed with stakeholders following established best practices.
• Undertaking effectiveness reviews, process audits and maturity assessments on business processes and solutions.
• Maintaining an ongoing focus on continuous performance improvement..
• Participation in project planning, delivery and management, and taking a lead technical specialist role when required.Key Achievements

Waikato, New Zealand

• As a Business Process Expert (BPE) my role involved providing an enterprise link between all areas of LIC business in relation to Business Process integrity, providing leadership in identifying methods and frameworks.
• Applying business architecture principles to identify key business impacts, mitigate potential risks and ensure strategic alignment for new business opportunities.
• Developing business impact documents to support the commercial roadmap for new opportunities.
• Identifying new methods and frameworks for continuous improvement across the LIC business and supporting the implementation of these.
• Identifying opportunities for improvements to business processes, as well as gathering/documenting business requirements, modelling new process flows and supporting change management processes.
• Supporting project planning phases and monitoring development milestones.

Waikato, New Zealand

• Responsibilities
• Providing technical expertise relating to website and digital marketing systems, in support of sales and marketing activities.
• Providing analysis and recommendations for improving web/digital/EDM systems.
• Contributing to the planning, analysis and implementation of new systems/processes as required.
• Managing customer databases and ensuring best practices for maintaining a high quality, engaged customer base.
• Liaising with external vendors for new marketing-related developments, which involved translating business requirements to technical specifications and vice versa.

152 Collins Road, Hamilton

• Responsibilities
• Gathering and assessing requirements for new IT and/or technology projects. Converting high level business requirements (milestones / epics) into user level stories.
• Coordinating and monitoring the integration of new information systems.
• Managing the automation of previously manual IT processes.
• Analysing existing business processes and recommending improvements for greater efficiency.
• Identifying business needs and determining solutions to business problems.

152 Collins Road

• Torpedo7 – Website Administrator May 2009 – August 2014 Responsibilities
• Working with the business to translate website requirements into suitable documentation for distribution to contractors to provide estimate costs and further software development.
• Contributing to planning, creating, testing and deploying functions in website development.
• Website IT support and maintenance services provided across the business, key to which was ensuring that customer website queries were responded to in a timely manner.
• Website content management across Torpedo7’s portfolio of New Zealand and Australian desktop and mobile sites. Front end development to support creation of custom user interfaces using HTML, JavaScript and jQuery, as.
• Management of email marketing across the company’s portfolio of websites and evaluating/communicating email reporting data.

3-month internship as part of a University paper, which involved the investigation of 3 research topics (Supply Chain Management, Adobe Creative Suite tools, Web development) within the business.

Sales rep

New Zealand

Official surveyor

Promotions co-ordinator

Hamilton

Bachelor Of Electronic Commerce (Becom), Majoring In Electronic Commerce Technology, University Of Waikato

Activities and Societies: Waikato Student Union (WSU) The BECom was New Zealand’s first electronic commerce degree, and Waikato Management.

Prince2, Prince2 - Project Management Methodology

PRINCE2 – Foundation - PRojects IN Controlled Environments is a process-based approach for project management, providing an easily.