Aaron Neely Email & Phone Number

• Improved guest satisfaction through the successful rebranding and installation of several unique production shows.
• Improved onboard safety procedures by assisting with implementation of new Carnival Corporation safety protocol.
• Successfully planned, managed, and assisted with operations of hundreds of passenger activities and events on board several different vessels.

MS Westerdam, MS Noordam

• Excelled in learning the internal workings of a complex Culinary Operations department through extensive on-the-job training offering administrative, managerial, and customer service assistance to the ship’s Culinary.
• Maximized staff efficiency while maintaining staff morale through effective scheduling that created a thorough balance of work and shore leave.
• Successfully helped in the effort to keep the MS Westerdam and MS Noordam among the top 10% of ships regularly inspected by US Public Health Department.

Las Vegas, Nevada Area

• Increased efficiency of casino floor beverage service by aiding in the implementation of the Runtriz iBev technology.
• Actively enhanced guest experience on casino floor through beverage service and musical performances.

Las Vegas, Nevada Area

• Enhanced guest experience through superior in-person, digital, and telephone customer service.
• Successfully built and maintained professional relationships with several vendors in order to provide guest services such as live entertainment, dining, and nightlife.
• Increased gaming and retail revenue by assisting with marketing and membership registration with Identity (TCOLV Player’s Club).

Master Of Hospitality Administration, Hospitality Administration/Management, 3.9 Gpa

Bachelor'S Degree, Theatre/Theater, 3.67 Gpa

Activities and Societies: USC Repertory Dance Company, Renaissance Scholar, Co-Director of independent student production of "Down the.