Aaron Neely Email & Phone Number

•Improved guest satisfaction through the successful rebranding and installation of several unique production shows.•Improved onboard safety procedures by assisting with implementation of new Carnival Corporation safety protocol.•Successfully planned, managed, and assisted with operations of hundreds of passenger activities and events on board several different vessels.

Ms Westerdam, Ms Noordam

•Excelled in learning the internal workings of a complex Culinary Operations department through extensive on-the-job training offering administrative, managerial, and customer service assistance to the ship’s Culinary Operations Managers.•Maximized staff efficiency while maintaining staff morale through effective scheduling that created a thorough balance of work and shore leave.•Successfully helped in the effort to keep the MS Westerdam and MS Noordam among the top 10% of ships regularly inspected by US Public Health Department.

Las Vegas, Nevada Area

•Increased efficiency of casino floor beverage service by aiding in the implementation of the Runtriz iBev technology.•Actively enhanced guest experience on casino floor through beverage service and musical performances.

Las Vegas, Nevada Area

•Enhanced guest experience through superior in-person, digital, and telephone customer service.•Successfully built and maintained professional relationships with several vendors in order to provide guest services such as live entertainment, dining, and nightlife.•Increased gaming and retail revenue by assisting with marketing and membership registration with Identity (TCOLV Player’s Club).

Master Of Hospitality Administration, Hospitality Administration/Management, 3.9 Gpa

Bachelor'S Degree, Theatre/Theater, 3.67 Gpa

Activities and Societies: USC Repertory Dance Company, Renaissance Scholar, Co-Director of independent student production of "Down.