As Marketing Ops Director at Country Wise, I am responsible for overseeing and optimizing the revenue generation processes, ensuring alignment between sales, marketing, and fulfillment teams, and driving overall business growth. My role involves increasing ROI through strategic planning, performance analysis, overseeing sales and marketing operations, strategies and data analytics, project management, and crafting SOP’s for streamlined operations. Achievements + HighlightsØ… Show more As Marketing Ops Director at Country Wise, I am responsible for overseeing and optimizing the revenue generation processes, ensuring alignment between sales, marketing, and fulfillment teams, and driving overall business growth. My role involves increasing ROI through strategic planning, performance analysis, overseeing sales and marketing operations, strategies and data analytics, project management, and crafting SOP’s for streamlined operations. Achievements + HighlightsØ Spearheaded the development and implementation of comprehensive operational strategies, resultingin a 25% increase in overall efficiency and a 15% reduction in operational costs.Ø Led cross-functional teams to identify new market opportunities, which contributed to a 30% revenuegrowth over three years.Marketing Operations & Optimization:Ø Designed and executed a data-driven revenue operations framework, integrating sales and marketingefforts to drive predictable revenue streams. Implemented a predictive analytics model that improvedsales forecast accuracy by 35%.Ø Developed and launched an integrated online platform for customer orders and project tracking,significantly enhancing customer satisfaction and retention rates by 20%.Cross-Functional Collaboration:Ø Fostered a culture of collaboration between sales, marketing, and operations teams, aligning goals and metrics to ensure unified efforts towards revenue growth. This initiative increased lead conversion rates by 25%.Ø Implemented shared KPIs and regular performance reviews, leading to a 20% improvement in teamproductivity and a more cohesive approach to achieving organizational objectives.Process Improvement & Innovation:Ø Led a comprehensive review and overhaul of the company’s pricing strategy, eliminating unnecessarycomplexities and reducing turnaround times, which boosted client acquisition and satisfaction. Show less

Chaired and Led the Administrative Boards of 13 centers of influence to create sustainable communitydevelopment goals. Managed social investment and innovation projects focused on combatting poverty,hunger, and education and skills inequality. >KPI: Established centers of skills development in respective communities, with curriculums for children, adolescents and young adults.>KPI: Designed an LMS (Learning management system) to train youth development facilitators… Show more Chaired and Led the Administrative Boards of 13 centers of influence to create sustainable communitydevelopment goals. Managed social investment and innovation projects focused on combatting poverty,hunger, and education and skills inequality. >KPI: Established centers of skills development in respective communities, with curriculums for children, adolescents and young adults.>KPI: Designed an LMS (Learning management system) to train youth development facilitators who used our Life-Skills based curriculum aimed at children between the ages of 4 - 18. >KPI: Successfully increased Organizational targets. Show less

Worked with 6 Communities, 2 Universities and 1 Primary School leading them to create skills based youth and community development programs.> KPI: Designed and presented leadership and skills development camps, workshops, leadership training and SRC Support both locally and along the east coast of America.>KPI: Chaired a successful hunger relief NPO called Meals on Wheels, increased efficiencies and deliverables >KPI: Provided Ministerial support through counselling &… Show more Worked with 6 Communities, 2 Universities and 1 Primary School leading them to create skills based youth and community development programs.> KPI: Designed and presented leadership and skills development camps, workshops, leadership training and SRC Support both locally and along the east coast of America.>KPI: Chaired a successful hunger relief NPO called Meals on Wheels, increased efficiencies and deliverables >KPI: Provided Ministerial support through counselling & Intervention Show less

At Win Wise Marketing I received an internal promotion to Assistant Marketing Manager. My role included P & L responsibilities, the management of staff, accounting, stock, client relations, designing marketing strategies, and day to day sales & operations.Achievements + Highlights Started new product lines to increase revenue. Created SOP manuals to assist staff in maintaining QC standards. Co-designed and Project managed the successful launch of an online printing service

As a graphic designer I took a senior role by leading, managing, and mentoring the Company's Design, Web-Dev, Illustration, and D2P design teams. I created work flows for the company, project managed the brand development strategies and assisted with client relations. Achievements + Highlights Successfully created a skills development course for up-skilling designers.