Aaron Palermo Email & Phone Number

Round Rock, TX, US

Texas, United States

I oversee the adjustment and administration of property damage claims, personally handling complex cases. In my role as Quality Lead for the South Central Zone, I drive quality enhancement through calibration sessions, develop job aids, and contribute to training programs. I leverage tools like ClaimXperience, Hover, and NearMap to boost claims processing.

Austin, Texas

In this role, I evaluated Claims Representative performance by analyzing case statistics and office activities, streamlining various processes to enhance efficiency. I fostered collaboration between Claims and Marketing through agent training and active participation in departmental meetings, while managing team expense accounts. I built and maintained key.

Austin, TX

As a lead consultant to Commercial Property territory managers, I focused on enhancing accuracy, efficiency, and customer experience. I built trust and established strong rapport with team leaders, effectively leading calibration meetings, action plan training, and quality philosophy discussions. This fostered a cohesive and skilled team environment..

Central And South Texas

During this tenure, I managed innovation projects exploring aerial imagery opportunities to help reduce injury liability and elevate virtual handling accuracy. I was also responsible for executing investigation and evaluation of complicated coverage issues. During this role, I worked alongside policyholder, agency force, commercial underwriting, and.

National

In this role, I was recognized as a Legendary Performer due to expertise in claims management and efficiency, including closing 9.3 claims per day during Hurricane Ike.Auto damage catastrophe response team member responding to events across the country.

Texas

Auto damage catastrophe response team member throughout Texas.

Houston, Texas Area

Proactively investigate, confirm coverage, establish damages, and negotiate settlement of Auto losses including Fire, Theft, and Vandalism claims, which include losses with coverage and liability issues requiring in-depth investigation and analytical skills. Maintain ownership of claim through resolution of all exposure. Serve as the primary point of.