Leadership (Management, Mentoring, Planning, Training)• Accountability• Professional Development & Team Building• Risk Identification and Mitigation• Process Improvement • Customer & Vendor Relations • Budgeting• Project Planning & Management • Change Management & Formal Review Processes• Policy Development and Adherence Infrastructure Architect (Assess, Design, Plan, Secure, Evolve)• Cloud, Network, Application and Storage Architecture • Infrastructure Expansion, Migration, Contraction and Dissolution• Load & Fault Tolerant Design• Disaster Recovery & Business Continuity Planning • Security & Compliance • Observe Industry Best Practices and Design Standards• Follow Industry Trends and Learn of New and Emerging Technologies. Infrastructure, Network & Systems Administration, Operations (Deployment, Support, Monitoring)• VMWare vSphere ESXi 3.0-6.5, vCenter Server, Horizon, WorkspaceONE, AirWatch• Cisco Infrastructure – ACI, Nexus, UCS, ASA, MDS, Catalyst, VPN, WiFi, Meraki, WebEx, Umbrella• Application Delivery (Load Balancing) F5 BIG-IP, A10, AVI• Amazon AWS VPC, EC2, RDS, S2• Microsoft Server Technologies – Active Directory, Windows Servers (all versions) • Microsoft Server Platforms - MSSQL Server, MS Exchange, SharePoint, Teams, ADFS, etc.• Storage Systems – Pure, Cohesity, EMC VNX, Hitachi, FCoE, Fibre Channel, iSCSI • Internet & WAN Services – Carrier Circuits, SIP, P2P, MPLS, Meraki, DDoS Mitigation• VoIP Phone Systems (on premise and cloud based) – I3/Genesys, Shoretel/Mitel• Performance Monitoring and Reporting – LogicMonitor, SolarWinds, vRealize, MSSC, Syslog, MRTG, PRTG • Data Backup & Replication – CommVault, EMC RecoverPoint, Data Domain, Veeam, Glacier• Firmware, OS, Application Updates, Patch Management Processes• Premise Security – Cameras, Door Access Systems, Time Clocks, Biometric Scanners• Data Center Infrastructure – Power, Cabling, Environmental and Monitoring, Rack and Stack, GPS Precision Time Services

Served as Senior level engineer providing support for all Credit Union related infrastructure assets. SME for Microsoft, VMware, Storage and Compute systems. Secondary support role for networking related systems.

Served as Systems Engineer, Senior Infrastructure Engineer and Director of Infrastructure in support of all major data center technologies at Generation Technologies over the past 9 years. Primary business objectives were to support the ongoing implementation and maintenance of the industry leading, cloud based news video and metadata distribution network.

Managed 50+ internal Windows business servers (SQL/Exchange/etc...)Assisted with management of internal network infrastructure.Provided oversight and direction for desktop support staff.

Provided remote system management and customer support for hundreds of clients spread across co-located US based data centers. Demonstrated reliability and accountability by working as an unsupervised solitary Windows system administrator on the night shifts for 3 years.

Supported development for Java based Internet application used by internal employees as well as hundreds of external clients.Solely responsible for the installation, upgrades and maintenance of the Windows NT4.0 and 2K Application, Web, database and File servers as well as performance monitoring and fine-tuning as necessary.Conducted frequent end-user training sessions at client sites across the country using hands on training for small groups as well as presentations and lectures for larger groups.

Supported 60+ Windows and 10+ Macintosh desktop users.Set up, connected and resolved all in-house networking issues.Maintained corporate MS Exchange Server and all associated email clients.Developed and maintained company’s first Internet site.Conducted extensive hardware testing for Engineering department in order to justify annual upgrades and expenditures for CAD.Provided justification and recommendations to IT Director for hardware and software purchases as well as software licensing needs.Trained and assisted end users in working with standard business software tools such as MS Office as well as Windows 2K Professional and Windows 95/98.

As Application Analyst: Performed project consulting, application and data analysis, application migration research and recommendations, application maintenance as well as end user training.As Field Support Analyst: Provided daily on-site support services for a third party pharmaceutical claims processor. Support included maintaining and monitoring daily information flow from multiple sites/clients. Performed data checks and data manipulation as needed of daily data files received from hundreds of clients. In-depth analysis of business and industry processes for management. Maintained clients IT infrastructure including Windows workstations, Windows NT4.0 servers and WAN connectivity. Provided daily assistance for end user’s application and hardware needs.